Information Technology Services

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Vice Chancellor for Information Technology Services
and Professor of Political Science
The University of North Carolina at Greensboro
Greensboro, NC  27402-6170
P: 336/334-5426

Jim Clotfelter has been a Vice Chancellor at UNCG for 25 years, and a Political Science professor and program administrator at several universities. Throughout his career, he has been a leader in strategic planning, organizational development, organizational change, management of information technology, and accountability/metrics.

Education & employment:

  • reporter for Time magazine, the Atlanta and Durham (NC) newspapers (covering civil rights movement, other)
  • M.A., University of Wisconsin (Madison) and B.A., Ph.D., University of North Carolina (Chapel Hill); Editor of The Daily Tar Heel at Chapel Hill
  • between 1969-77, faculty member at Emory University & Texas Tech, post-doctoral fellow at Duke University
  • at UNCG, Professor of Political Science since 1977 and Vice Chancellor since January 1991

Political science & public service:

  • author of three books published by Harper & Row, University of North Carolina Press, and Holt, Rinehart, Winston, and a number of journal articles; consultant (public opinion research); director, Center for Public Service, Texas Tech, funded by nine federal/state grants; head of UNCG Department of Political Science
  • chairman of North Carolina Child Care Corps (NC's largest full-time AmeriCorps program during AmeriCorps' first three years in 1990's, operating in 15 NC counties) and director of NC Service Project, $2+ million in grants
  • founding member, NC Commission on Indigent Defense Services, 2000-08, and chairman of its budget committee (annual IDSC budget $110+ million)

UNCG Vice Chancellor for Information Technology Services (Chief Information Officer):

  • heads one of four divisions reporting to the Chancellor - central technology organization, staff of approx. 145 – and serves on the Chancellor’s Council

Professional accomplishments include:

  • as teacher, a number of students who've made significant contributions to society
  • as administrator, created a first-class team to develop a client-focused, cost-effective Information Technology Services division through four-fold growth; developed new financial plans and organizational structure; improved student computing (e.g., SuperLab); improved administrative computing (e.g., full implementation of ERP, w/first Web student registration in NC, & effective priority-setting process for projects); improved networking and communication services (e.g., full wired and wireless buildout and refresh, campus-wide VoIP, significant increases in speed/resiliency); negotiation of major software and telephony contracts; significant collaborative initiatives with other universities; outsourcing where cost-effective (e.g., student/faculty/staff email); and took on additional responsibilities for LMS/SLMS/classroom technology/other 
  • responsible for University strategic planning for 15 years; led University Planning Council to move new Science building to top of facilities priority list; initiated UNCG's data management/quality efforts; introduced detailed divisional metrics
  • community partnerships, e.g., leadership of community/UNCG efforts for successful 1993 NC higher education bond issue (Music building); and leadership of city/UNCG Spring Garden Street project creating new "front door" for UNCG