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Email Account Information

When members of The University of North Carolina at Greensboro (UNCG) Community activate their default accounts, they are given an email account for their use while at the University.

Faculty & Staff members

All new faculty and staff members receive an iSpartan account for email when they activate their University Computing Accounts. To obtain an iSpartan email account, complete the Computer Accounts Activation form. For more information, go to the iSpartan Information web page.

Students

All students receive an iSpartan account for email when they activate their University Computing Accounts. iSpartan is UNCG's implementation of Google Apps for Education. To obtain an iSpartan email account, complete the Computer Accounts Activation form. For more information, go to the iSpartan Information web page.

Secondary Accounts

A secondary account allows an entity to publish a valid @uncg.edu address to its clients. Email sent to this address will be delivered to the account, which may be accessed by multiple people. Below are some advantages:

  • Can prevent an individual's account from being overwhelmed by entity-related email
  • Can more clearly identify your email as official UNCG business in your client's inbox
  • Allows multiple employees to check and respond to incoming email, thereby reducing the risk of "missing" an email
  • Can be used from both on and off campus

To request a secondary account, fill out the Secondary Account Request Form (pdf: requires a reader such as Adobe Reader). The account must be owned by an active UNCG staff or faculty member. This individual accepts responsibility for the use of the account just as they do for their personal account. The account owner also has the ability to change the account's password by making a Self-Service Password Reset Request (reset.uncg.edu).

If the account owner leaves the department and/or UNCG, the entity must notify UNCG Information Technology Services (ITS) as soon as possible. Please note: Account ownership cannot be transferred at this time.

For more information, see: Secondary Account FAQ.

Important Security Recommendations for Email Accounts