Information Technology Services

ITS Guideline: University Account Expiration

All client community members at The University of North Carolina at Greensboro (UNCG) receive their accounts when they initially become official members of the community. Account expiration is handled separately depending on whether that individual is a student, faculty, or staff member. If there are questions regarding the account expiration procedures, please feel free to contact 6-TECH at (336) 256-TECH (8324).

Faculty and Staff Account Expiration

• When a faculty or staff member leaves the University for any reason, it is the responsibility of that individual's employing department to notify the accounts administrator of the change in the individual's employment status. Please fill out the Expire and Delete Account Request (PDF: requires a reader such as Adobe Reader) and return it as directed to the accounts administrator.
• The account deletion process runs monthly, so once your account in Banner is marked as "not employed," it will expire within a month. After an account has been expired for 1 year, the account (and all data associated with the account) will be deleted.

Student Account Expiration

Enrolled students at the university are granted accounts during their time of study at UNCG, as long as they comply with university and ITS policies on appropriate use. This means:

1. All student accounts remain active for students between semesters and over the summer.
2. All accounts become inactive if:
   1. The student does not enroll for classes before the end of "add" period in the fall semester.
   2. The student is enrolled for fall semester but does not register for classes before the end of "add" in the spring semester. In either of the above cases, student accounts are flagged "disabled," and the student will no longer be able to use the account until he or she registers in the following semester. The contents of a "disabled" account remain intact, but access to these files can only be obtained by special request made through 6-TECH at 6-tech@uncg.edu. If the account is not activated (by registering) within one year, the account is removed from the system.
3. For graduating students, accounts will remain active for a period of four months from the date of graduation and then will be flagged "disabled" for a period of eight months after which the accounts will be removed from the system.