Changing and Resetting Passwords
Many of the university accounts given to members of The University of North Carolina at Greensboro (UNCG) community share the same user name but do in fact have different passwords. By using the Self-Service Password Reset Form (reset.uncg.edu), users can reset passwords for all of the default accounts at one time. This is also the quickest way to change the majority of your passwords at one time. For more information on the various account types, visit Account Descriptions.
- The Password Creation Tips page contains recommended practices for creating a new password.
- If you are unable to change your password, please feel free to contact 6-TECH Technical Support at 336-256-TECH (8324).
- Users are locked out of some systems after a number of unsuccessful login attempts. If you have reset your password and are still unable to log into a system, you should contact 6-TECH Technical Support at 336-256-TECH (8324).
Resetting your Account Passwords
Self-Service Password Reset (SSPR)
This form will allow you to reset any or all of the following accounts if you have forgotten the passwords: NDS/e-Spartan, ADS, UNIX, and/or Banner. If you are having trouble using the SSPR application, visit Using SSPR, and if you continue to have problems, please contact 6-TECH Technical Support at 336-256-TECH (8324).
UNCGenie: UNCG Information System
Forgotten Personal Identification Number Feature
UNCGenie is an independent system that has its own authentication system based upon your university ID and a Personal Identification Number (PIN). This system has what is referred to as a "Forgot PIN feature" that can be used to recover a PIN. If for any reason you are unable to recover your PIN, please call 6-TECH Technical Support at 336-256-TECH (8324).
Other Tools
- Two of the accounts do have online forms for changing the password of the account if you know your current password.
- Change Your UNCG ADS Domain Password
If you know your current Windows AD password and would like to change it, use this form. - Change Your UNIX Password
If you know your current UNIX password and would like to change it, use this form.
- Change Your UNCG ADS Domain Password
- Banner Runtime Access account passwords can be changed from within the Banner System by using the Banner System GUAPSWD form. You must have a Banner Runtime Access account to use this form. For more information, please read the Instructions for Using the GUAPSWD Form.