How to Use the Pay-for-Print System in ITS Computer Labs
- All users of Information Technology Services (ITS) open access computer labs must pay to print.
- All students are given an allocation of 75 pages per semester (150 pages per year).
For the summer, students are given an allocation of 40 pages
(this is for the entire summer, not for each session).
You will not be charged for these pages.
- Faculty and staff do not get any such allocation.
NOTE: Any faculty or staff member who is registered for credit classes may request a student pay-for-print allocation for the semester in which they are registered. Such requests must be done on an individual basis by that staff member for each semester in which the staff member is enrolled. Requests for a printing allocation may be made by sending an email to 6-tech@uncg.edu, by calling 6-TECH at 256-TECH (8324), or by visiting the SuperLab. Faculty/staff members may either visit the SuperLab with a copy of their course registration information, or their registration status can be verified through Banner. Once their student status is verified, an allocation will be created and they will be notified when it is available.
After your student allocation has run out:
- You will be charged four cents ($.04) per page for every single-sided page you print.
- You will be charged six cents ($.06) for a duplex (double-sided) page.
NOTE: All lab printers are not set to duplex by default.
- Color printing charges are twenty cents ($.20) for a singe-sided page, or thirty-eight cents ($.38) for a double-sided page. Color printing is available in the SuperLab, located in the Jackson Library.
NOTE: There are no "emergency" exceptions to this rule! If you run out of your allocation, you MUST pay in order to print.
- Put money on your UNCG FirstCard Plus.
The first thing you will need is your UNCG FirstCard Plus, which is the latest version of the UNCG Student ID card. If you are a returning student who has an older card, you will need to get the current version. This is because you will need to put money on the "chip" which is on the face of the card. You must have money on your chip in order to be able to print once you use up your allocation! This includes printing during classes!
If you do not have a card, you must go to the UNCG FirstCard Center which is on the first floor of the Elliot University Center, around the corner from the UNCG Bookstore and the coffee shop. For more information call 334-5651.
In order to put money on your card, you need to go to one of the "cash-to-chip" machines located around campus. You will be able to find these machines in the following locations:- Elliot University Center (EUC) - ATM Area near Info desk
- Dining Hall Atrium
- Phillips/Hawkins Residence Hall - 1st floor
- Bryan Building Food Court
- Jackson Library (this machine also dispenses cards you can use to print)
- School of Music
- Send your print job to the printer.
Send your job to the printer as you normally would, selecting the Local Printer when you click on Print from within whatever program you are using. This is the printer you will be prompted to use by default, or the one you will use if you click on the Print button in Microsoft Word, for example.
NOTE: There is one color printer available. Print jobs can be submitted to this color printer, located in the SuperLab, from any ITS computer lab by selecting File/Print, and then chosing the "Superlab-color printer" from the printer drop-down menu.
If you are using a Macintosh or if you send your job to the pop-up printer instead of the Local Printer, you will see a pop-up window like the one below.
Enter your Novell Netware user name (the same ones you used to log onto the computer) in the box.- There is often a slight delay before you see this window, so wait for it to appear before you proceed to the print release station,
as described below.
- Go to the Pharos Uniprint Print Release Station.
After you send your print job from the computer, go to the print release station attached to the printer.
The Welcome screen will look like the picture on the right.
When you move the mouse, you will see the login screen shown on the right. Log on with your Novell Netware user name and password (the same ones you used to log into the computer).
If you have not used up your allocation (the pages you are not charged for), you can simply release your print job as explained in step four below.
If you have used up your allocation, you must insert your UNCG FirstCard into the card reader that is connected to the print release station, as shown on the right.
If you still have pages left in your allocation, those funds will be used before any money is taken off of the chip on your card. You will see how much money you have left in either your allocation or on your card, before you print.
- Release your print job.
After you log into the Print Release Station, you will see your list of print jobs and information about how many pages are in each one as shown below. Use the mouse to highlight one or more of your pending print jobs (you can select multiple jobs by holding down the CONTROL or SHIFT key and clicking the left mouse button).
- You can then click either Print to send your job to the printer or Delete to cancel the job.
- Your job will then be printed (or deleted).
You can also view your account's printing history by clicking on Account Management. You will be able to view all of the jobs that you have printed as shown below.
After you have finished printing and/or viewing your account, click Log Off and your card will be ejected from the Debitek card reader.
NOTE: If you do not release your print job, it will be deleted from the print queue in two hours.