If you have questions about:
- Supported software
- e-Spartan email
- Using MyFiles
- Access Connections
- ...and more!
Visit: 6-TECH Online for the answers. If you cannot find your answer, submit a service request online!
Getting Help
Information Technology Services (ITS) offers several types of technical support: online documentation, telephone support, a walk-in support center, and training classes.
Walk-in Support Center
The Laptop Support Center (LSC), offering warranty repair and other services, is available to users who purchased a laptop through the Student Laptop Initiative.
This Center is located in 354 McIver Building and the hours of operation are:
- Sunday, 1:00 p.m. to 5:00 p.m.
- Monday through Thursday, 8:00 a.m. to 8:30 p.m.
- Friday, 8:00 a.m. to 4:30 p.m.
- We are currently closed on Saturday.
- Be sure to check the Breaks and Holiday Schedule for Fall break, Thanksgiving break, and the Winter interim for the Laptop Support Center hours and openings.
6-TECH Technical Support
You can call 336-256-TECH(8324) or e-mail (6-TECH@uncg.edu) for technical assistance from the technical support center.
Training
Information on workshops and other training opportunities can be found on the Information Technology Training Page.
Accounts and Passwords
If you are having problems with your network accounts, or would like to know more about what accounts are available, you should visit UNCG's Computing Accounts Page.