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Information Technology Services

Home » Laptop » Help
  1. Laptop Support

  2. Laptop Home
  3. Technology Support Center
  4. About the Laptops
  5. Purchase a Laptop
  6. Using the Laptop
  7. Protecting Your Laptop
  8. Getting Help
  9. FAQ
  10. Security
  11. Faculty & Staff Info

If you have questions about:

  • Supported software
  • e-Spartan email
  • Using MyFiles
  • Access Connections
  • ...and more!

Visit: 6-TECH Online for the answers. If you cannot find your answer, submit a service request online!

Getting Help

Information Technology Services (ITS) offers several types of technical support: online documentation, telephone support, a walk-in support center, and training classes.


Walk-in Support Center

The Technology Support Center (TSC), offering warranty repair and other services, is available to users who purchased a laptop through the Student Laptop Program.

This center is located in 101 Forney Building and the hours of operation are:

Be sure to check the Breaks and Holiday Schedule for Fall break, Thanksgiving break, Winter interim, and Summer interim for the Technology Support Center hours and openings.



6-TECH

You can call 336-256-TECH (8324) or e-mail (6-TECH@uncg.edu) for technical assistance from the TSC.


Training

Information on workshops and other training opportunities can be found on the Information Technology Training Page.


Accounts and Passwords

If you are having problems with your network accounts, or would like to know more about what accounts are available, you should visit UNCG's Computing Accounts Page.


Online Information

 
Information Technology Services
The University of North Carolina at Greensboro

Greensboro, NC 27402-6170
Technical Support 336.256.TECH (8324)