Information Technology Services

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Getting Help

Information Technology Services (ITS) offers several types of technical support: online documentation, telephone support, a walk-in support center, and training classes.

Walk-in Support Center

The Technology Support Center (TSC), located in 101 Forney Building, offers warranty repair and other services to users who purchased a laptop through the Student Laptop Program. Visit the TSC website for more information, including hours of operation. You can email the TSC at


You may call 336-256-TECH (8324) or e-mail ( for technical assistance.


Information on workshops and other training opportunities can be found on the Information Technology Training Page.

Accounts and Passwords

If you are having problems with your network accounts, or would like to know more about what accounts are available, you should visit UNCG's Computing Accounts Page.

Online Information