Information Technology Services

Getting Help

Information Technology Services (ITS) offers several types of technical support: online documentation, telephone support, a walk-in support center, and training classes.

Walk-in Support Center

The Technology Support Center (TSC), offering warranty repair and other services, is available to users who purchased a laptop through the Student Laptop Program.

This center is located in 101 Forney Building and the hours of operation are:

• Monday - Thursday, 8:00 AM to 6:30 PM
• Friday, 8:00 AM to 4:30 PM
• Saturday/Sunday - CLOSED

Be sure to check the Breaks and Holiday Schedule for Fall break, Thanksgiving break, Winter interim, and Summer interim for the Technology Support Center hours and openings.

6-TECH

You can call 336-256-TECH (8324) or e-mail (6-TECH@uncg.edu) for technical assistance from the TSC.

Training

Information on workshops and other training opportunities can be found on the Information Technology Training Page.

Accounts and Passwords

If you are having problems with your network accounts, or would like to know more about what accounts are available, you should visit UNCG's Computing Accounts Page.

Online Information

• Student Laptop Program Frequently Asked Questions
• Help for Students
• Help for Faculty
• Help for Staff