Upgrading the AnyConnect VPN Client
The AnyConnect VPN Client checks for updates each time you utilize the software to establish a secure connection to the UNCG General Computing Network (GCN). If the AnyConnect software is up-to-date, you will continue with the normal logon process. If the software is out-of-date, the software will be updated prior to establishing a secure connection to the GCN. This is an automated process and requires no user intervention. There is no option to decline the upgrade.
Note: The following instructions are based on the standard logon process, however, if required, the update will occur during the Start Before Logon (SBL) procedure.
Windows Upgrade
- Launch the AnyConnect client by clicking on the Windows Start button and selecting All Programs > Cisco > Cisco AnyConnect VPN Client > Cisco AnyConnect VPN Client.
- After launching the client you may receive a Windows prompt requesting permission to allow the Cisco Secure Desktop – Hostscan Launch Utility to make changes to your computer. Click Yes to permit this access.
- A logon screen will appear. Enter your UNCG Username and Password and click Connect to login to the client.
- A new version of software will be detected, the client will exit, and the upgrade will begin.
- The AnyConnect Secure Mobility Client will download and install the new software.
- Once the installation is complete, the secure connection will be re-established with the updated AnyConnect software.
- Once the connection is established, a small icon with a lock will appear in the task bar. This is the new icon for the AnyConnect software.
Mac OS X Upgrade
- To launch the AnyConnect client, open the Finder and navigate to Applications > Cisco > Cisco AnyConnect VPN Client.
- A logon screen will appear. Enter your UNCG Username and Password and click Connect to login to the client.
- A new version of software will be detected, the client will exit, and the upgrade will begin.
- The AnyConnect Secure Mobility Client will download and install the new software.
- Once the installation is complete the secure connection will be re-established with the updated AnyConnect software.
- Once the connection is established and small globe with a lock will appear in the application dock. This is the new icon for the AnyConnect software.
