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Information Technology Services

Home » News » 2008 » April » Student Email Outsourced

UNCG Outsources Student Email to Google

16 April 2008

GoogleUNCG is transitioning student email accounts to Google's Apps for Education program. UNCG Student Email (powered by Google) will replace e-Spartan (Lotus Notes) as the University email program offered to students. The decision to select Google is based on feedback from key client groups, and is the result of an outsourcing study initiated in Fall 2006.

Information Technology Services (ITS) expects to transition all student email accounts from e-Spartan to Google by the beginning of Fall semester 2008.

ITS completed a feasibility study in January 2007 that identified Google Apps for Education as a potential solution to improve email services while reducing or containing costs. Last October, ITS launched an email pilot program that allowed students to opt-in to UNCG Student Email (powered by Google) as the email system of choice. A formal survey of students who participated in the pilot program revealed high levels of satisfaction with the Google email service.

As a result of feedback from the student survey, ITS is working to prepare several enhancements to the Google Apps offering including:

Information for Students Who Have Already Opted-In

ITS will provide more information in the coming weeks regarding the timeline for moving students into the new environment. To better prepare for the upcoming transition, ITS has stopped the opt-in process for the current Spartan.uncg.edu environment.

If you are a student who has already opted into the UNCG/Google Apps Pilot program (Spartan.uncg.edu), unfortunately we are unable to migrate your entire existing account into the new domain. However, you will receive information in the coming weeks detailing plans for migrating your email into the new Google Apps domain as well as instructions on how you can export any other data you may have (calendar, contacts and Google Docs) so that it can be easily imported into your new username@uncg.edu Google Apps account.

Mail will continue to be delivered to username@spartan.uncg.edu until June 2009.

If you have questions or need more information, please contact 6-TECH at (336) 256-TECH (8324).

 
Information Technology Services
The University of North Carolina at Greensboro

Greensboro, NC 27402-6170
Technical Support 336.256.TECH (8324)