Banner Services Unavailable
28 February 2008
FastFacts
- Who: All Banner Account Holders
- What: Several Banner-based systems will be unavailable (see list below)
- When: Beginning 2 PM, Saturday, March 8th
- Why: To upgrade underlying Oracle database technology for Banner
- Client Action: None
- Client Impact: Banner-based systems unavailable
Information Technology Services (ITS) is upgrading the underlying Oracle database technology for Banner.
The following systems will be unavailable starting 2 PM, Saturday, March 8th:
- Internet Native Banner (INB)
- UNCGenie
- Online Campus Directory
- Self Service Password Reset
- UNCG Computer Account Creation
- Direct Campaign Donation
- e~Print
- AppWorx
- Nolijweb Document Imaging
- Financial Aid Phone & Web Chat Authentication
- Blackboard Course Registration Synchronization
- Operational Data Store (ODS)
Once the upgrade has been completed, the services will be restored. All Banner-based services should be available no later than 7 AM, Tuesday, March 11th .
All Banner account holders will receive an email prior to shutdown and again, once services are restored.
If you have questions or need more information, please contact 6-TECH at (336) 256-TECH (8324)