Wireless Access Configuration
The current wireless service presents two SSIDs:
- UNCG-Visitor
The UNCG-Visitor network is an open, unsecured network with bandwidth limitations and is intended for use by UNCG guests. Access is restricted to basic Internet use only. Access is denied to any sensitive UNCG systems.
- UNCG-FacultyStaffStudent
The UNCG-Faculty/Staff/Student network is only accessible via 802.1X authentication and once authenticated, the traffic is encrypted. Access is available to the same set of services as the current wired network. To obtain access to this encrypted network, wireless clients will be required to configure their workstations for 802.1X authentication.
To obtain the highest level of security, suggested 802.1X settings are as follows:
- Security Type: IEEE 802.1X Authentication
- Access point authentication: WPA-2
- Data Encryption: AES
- EAP type: PEAP or TTLS
- Authentication Protocol: MS-CHAP-V2
- Validate server certificate: must be checked / enabled
- Server certificate name must match: wireless.uncg.edu
To login, you will use your Novell eDirectory username and password.
Note: If your system is not able to authenticate using WPA-2, then WPA-TKIP or WPA-AES are available as a second resort.
Configure your computer for wireless access
- Go to the section below that applies to your particular computer (Lenovo, other PC, or Macintosh).
- Choose the instructions for the appropriate operating system (Windows XP, Vista, Leopard, or Tiger).
Lenovo laptops (with Access Connections)
These instructions are for Lenovo laptops that use Access Connections to manage the wireless profiles.
Other PC laptops
These instructions are for PCs (including Lenovo laptops without Access Connections) that use Windows to manage the wireless profiles.
NOTE: If your computer uses a wireless configuration tool other than Access Connections or the Windows built-in tool, please refer to your user documentation.
Macintosh
Getting Help
Need help configuring your computer to access the wireless network? ITS offers these sources for help:
- 6-TECH Phone Support:
Call (336) 256-TECH (8324) for immediate technical support. - Technology Support Center:
Stop by 101 Forney Building. For hours of operation, go to the Getting Help page for the Student Laptop Program. - SuperLab:
Stop by the SuperLab in Jackson Library. For hours of operation, go to the Computer Lab Hours web page.