Information Technology Services

Frequently Asked Questions

Public Records and Retention Schedule:

1. What is the "University Records Retention and Disposition Schedule"?
2. Why do I need this schedule?
3. What are public records?
4. Are the documents and other records on my computer also "public records"?
5. How can I know for sure if I have any "public records"?
6. Do I have to have all of the records listed on this schedule?
7. What if I can't find some of my records on this schedule?
8. How do I get a specific records schedule to cover the "record series" for my office or department?

Maintaining Public Records:

1. If we scan and image our records, do we need to keep the paper version?
2. Should I print my email out and file it?
3. Why don't we just keep all of our computer records since computer storage is so cheap?

Accessing Public Records:

1. Can anyone see my records?
2. What about confidential records?
3. Why don’t I just use my personal email account for work since it is more private?

Destruction of Public Records:

1. What is a "legal hold" or "litigation hold" on records and when does it apply?
2. When can I destroy records?
3. How do I destroy records?
4. When can I delete my email?
5. How do we destroy records that are not listed on any schedule?
6. Should I keep track of or inform someone about the records being destroyed?

Historical Records:

1. What do I do with permanent records?
   
2. What does it mean for records to have historical value?
   
3. What should I do with the really old records that I have just found?
4. Can I give my old records to the historical society or public library?

Disaster Recovery:

1. What should I do in case of fire or flood?
2. What help do you give in case of an emergency?
3. What can I do to prepare for an emergency?

Contact information

For more information, contact the University Records Officer through 6-TECH at (336) 256-TECH (8324) or by email: 6-tech@uncg.edu or Archivist, or your University Library for your institution.