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Information Technology Services

Home » Service Management

  1. IT Service Management

  2. ITSM Home
  3. Incident Management
  4. Change Management

Information Technology Service Management

Information Technology Service Management (ITSM) at UNCG is a collection of processes put in place to manage the end-to-end delivery and support of Information Technology (IT) services. These processes have been developed and implemented using the Information Technology Infrastructure Library (ITIL) industry best practices framework.

 

 
Information Technology Services
The University of North Carolina at Greensboro
Greensboro, NC 27402-6170
Technical Support 336.256.TECH (8324)