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Service: Banner Environment Troubleshooting and Support

Description

Information Technology Services (ITS) works with clients to assess problems that emerge in the Banner environment which prevent University Business functions from operating as designed.  This includes working with functional Banner user groups to determine root cause of problems, and partnering with these groups to develop solutions. 

Resolution of some problems may require approved project work.  For information regarding the project request process, see Project Request Criteria and Process.

 

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