Service: Operator Services
Information Technology Services (ITS) Operators answer incoming calls to the university's main telephone number (336) 334-5000 and provide switchboard services. They direct the incoming calls to the requested department or individual.
In addition they provide information about the University to callers as requested and/or direct callers to the department that can best respond to their questions. They also act as a call in directory service for faculty, staff, students, and the general public.