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Information Technology Services (ITS) provides a variety of software services, including the deployment of applications for on-campus and off-campus use, licensing and acquisition information, and pre-purchase review of software considered for adoption.

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Software News

Wed, Feb 07, 2024

QR Code Quest: Spot the Fakes and Keep Your Data Safe! 

Imagine a tiny square holding a secret message… except sometimes, that message is more “evil villain’s lair” than “hidden treasure.” Quick Response (QR) codes are super handy and can lead you to cool websites, menus, and more. But just like any adventure, there can be traps.  Be a QR code hero! Follow these tips:  Beware [Read More]

Mon, Feb 05, 2024

Emma Maintenance | February 9-11

Who: Users of Emma   What: Vendor-planned downtime for Emma  When: February 9, 2024, 5:00 p.m. until 11:59 p.m.  February 10 and 11, 2024, 7:00 p.m. until 11:59 p.m. Why: Marigold, the vendor for Emma, the University’s mass email platform, will be performing maintenance on their system. During the specified maintenance periods, there may be sporadic [Read More]

Fri, Jan 12, 2024

Box Synchronization Concluded

As of December 26th, the storage allocation for new Box users is set to zero. Users with Box accounts created before December 26th still have full access. However, efforts to synchronize data between Box and Google into OneDrive have concluded. Any changes made to files in Box will not be reflected in OneDrive, SharePoint, or [Read More]

Wed, Dec 13, 2023

Banner, UNCGenie, Schedule Hero, Degreeworks, Maintenance and Downtime | December 16-18

Who: Students, faculty, and staff  What: Planned downtime for Banner and associated applications, including UNCGenie, Schedule Hero, and Degree Works  When Saturday, December 16, 6:30 a.m. until Monday, December 18, 8 a.m., 2023 Why: Banner module upgrades  What is affected:  Banner Upgrades (All services will be unavailable)  UNCGenie   Student functions  including course registration, transcript requests, advising [Read More]

Mon, Oct 30, 2023

macOS Sonoma Upgrade Approved for UNCG Mac Users

The evaluation of macOS Sonoma which was announced on September 25, 2023, is complete. The upgrade is now available for UNCG Mac users.  Visit the macOS Sonoma features website to view the changes and enhancements. New minimum system requirements for running the latest OS can be found at the bottom of the features page. {Original [Read More]

Resources

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