Information Technology Services

Accounts and Passwords

• What accounts do I need?
• Activate your default accounts
• Request a Banner account
• Change your password (reset.uncg.edu)
• General account information (accounts.uncg.edu)

Administrative Computing

• Banner Support
• Banner Student Information System
• UNCGenie
• WebFOCUS

Email

• Email Support
• e-Spartan Web client login
• e-Spartan Lite login

Event Planning

• Facility Use Policy
• Event Planning

Getting Connected

• Wireless computing
• Virtual Private Networking (VPN)
• Off-Campus Connectivity
• Purchase a computer

Getting Help and Training

• Getting Help
• 6-TECH: 336-256-TECH (8324)
• Workshops

Laptop Support

• Student Laptop Program

Do you have questions about supported software at UNCG?

Visit: 6-TECH Online for the answers. If you cannot find your answer, submit a service request online!

Other

• Campus-wide Hardware Procurement Program
• DMCA Information
• HIPAA Information
• ITS Projects
• Records Management
• Software & Hardware Purchases
• Surplus Computer Request Form
  (You must login to 6-TECH Online to access this form. The form is located on the UNCG Forms tab.)
• TeleLearning and TeleConferencing

Policies

• Computer Use Policy
• Standards for Computer and Related Technology Policy
• Copyright Compliance for Users of UNCG Technology Policy
• Technology-related policies
• HIPAA Compliance Policy
• Enterprise Systems Policy
• Security of Networks and Networked Data Policy

Telephone Services

• BlackBerry Services
• Telephone problems
• Telephone set-up
• Voice mail

Web Services

• Web development
• Streaming media services