New Student Computing Questions and Answers, Information Technology Services, UNCG

New Student Computing Questions and Answers

Q: What accounts do I need?: There are several default accounts new students must activate. These accounts include Novell, UNCG Domain ADS (Windows Active Directory), UNIX, e-Spartan, and Blackboard. For more information about all accounts, read UNCG Computer Account Descriptions.
Q: How do I activate my accounts?: All of your default accounts can be activated at once using the Computer Accounts Activation Request.
Q: What kind of computer should I buy to use on campus?: In the fall semester of 2006, full-time freshmen are encouraged to purchase a wireless laptop computer. Laptop ownership will be required for incoming freshmen in the fall semester of 2007. For details regarding the University Laptop initiative, visit University Student Laptop Initiative .
Q: How do I set up a computer in my dorm room?: Visit the ResNet (Residential Networking) Web site for information about how to set up your computer. ResNet is a service offered by UNCG's Housing and Residence Life.
Q: How do I get phone service in my dorm room?: To set up your new phone service, call Telephone Services at 336-334-5937. For more information, visit the Telephone Services Web site.
Q: What UNCG computer-related policies must I adhere to?: The Acceptable Use of Computing and Electronic Resources Policy outlines the acceptable use of computer and information technology resources provided by The University of North Carolina at Greensboro. Other policies, including the Copyright Compliance for Users of UNCG Technology Policy, are linked on the Information Technology Services (ITS) Web site.
Q: Where are the student computing labs on campus? What are the hours of operation?: There are computer labs located in the following buildings: Bryan, Eberhart, Graham, HHP, McIver, Moore, Music, Petty, Stone, and Jackson Library. For specific information about the labs, go to the Computer Lab Information and Hours Web page.
Q: How do I access my email?: You can use UNCG's Web-based email system, e-Spartan. For more information about using your e-Spartan account, login to 6-TECH Online.
Q: How do I register for classes?: You can register online using a tool called UNCGenie. For general registration information and detailed instructions on how to register online, go to the Registration Web page, hosted by the University Registrar's Office.
Q: What is Blackboard?: Blackboard is a tool that allows you to communicate with your instructor and other students in an online environment. You can use Blackboard to access course materials like Word, PowerPoint, Excel, and Adobe PDF documents. For more information, visit the Blackboard home page.
Q: Does UNCG offer computer training for students?: ITS offers a number of options for help and training, including online training and workshops. Visit the UNCG ITS Training Web page for more details.