Information Technology Services


Connect to the Wireless Network with an Entertainment Device

The University of North Carolina at Greensboro now provides a mechanism to connect some gaming consoles and Internet TV devices to the wireless network in the residence halls. Through a self-service registration process, each resident can have up to three entertainment devices connected to UNCG's network at a time. Device registrations are automatically deleted at the end of each semester.

This service is offered as a convenience to residential students; the Information Technology Services (ITS) Service Desk does not provide support for gaming consoles and Internet TV devices. Please note:

  • Not all gaming consoles are capable of connecting to UNCG's network.
  • Some game features may not work well on the wireless network due to the differences between home and enterprise networks.

Adding a Device

  1. Go to mediaconnect.uncg.edu and log in with your UNCG username and password. This registration system is only available on UNCG's wireless network.
  2. Once logged in, you will see the "List Devices" page of the device registration portal.
    1. Click on the Create Device option in the menu on the left.
    2. Enter the MAC address of your device in the MAC Address field. For instructions on how to find the MAC address of some of the most popular devices, go to Entertainment Device - MAC Address Lookup.
    3. Give the device a name in the Device Name field (optional).
    4. Using the drop down menu, select the Device Type.
    5. Click on the Create MAC button.

      Entertainment Device Registration window
  3. Once successfully registered, you may configure the wireless settings on your device. Since the procedure varies widely between consoles, please reference your owner's manual for your device. When you select the name of the network to connect to, select UNCG-Wireless.
  4. Some devices must be powered off and turned back on before they can connect to the network.

Removing a Device

  1. Go to mediaconnect.uncg.edu and log in with your UNCG username and password.
  2. Click on the MAC Address of the device you wish to remove.
  3. Click Remove.
  4. Select the Delete account radio button.
  5. Click Make Changes.

    Remove Account window

For more information, see: FAQs for Entertainment Device Registration.