Information Technology Services


Connect to the Wireless Network with Windows

The UNCG wireless portal page provides a visitor services login, in addition to a link for Cloudpath, which performs automatic, secure wireless configuration. Cloudpath will configure computers and mobile devices for the eduroam network, the best high-speed broadband connection option for student services.


About Using Cloudpath
  • Cloudpath does not provide configuration services for faculty and staff use of the General Computing Network (GCN). GCN user systems are automatically pre-configured for secure internal GCN wireless through centrally-managed group policy.
  • If you are using a third-party wireless utility (e.g., Access Connections, Intel Proset), Cloudpath will disable the utility and configure the SSID using Windows wireless autoconfig. If you have questions, please visit the 6-TECH Service Center located in the lobby of the McNutt Building or contact 6-TECH at (336) 256-TECH (8324).
  • If you are unable to reconfigure your wireless settings using Cloudpath, see: Connect to the Wireless Network with Windows 7 (Manual Setup) or Connect to the Wireless Network with Windows 10 (Manual Setup).

Turn on your computer and wireless radio.

Click the Wireless Network Connection icon in the System Tray (in the lower-right corner) and select the network for your location (UNCG-Wireless at the UNCG main campus or JSNN-Wireless at the Joint School of Nanoscience and Nanotechnology).

The connection option looks different based on the version of Windows you use.

Connecting with Windows 7

A screen capture of the Windows 7 wireless connection dialog box showing the UNCG-Wireless SSID.

Connecting with Windows 8

A screen capture of the Windows 8 wireless connection dialog box showing the UNCG-Wireless SSID

Connecting with Windows 10

A screen capture of the Windows 10 wireless connection dialog box showing the UNCG-Wireless SSID

If an information bubble pops up (Windows 7 only), click it to open a browser.

A screen capture of a message in the the system tray requestion more information to authenticate a wireless connection.

You will see the "Welcome to the UNCG Wireless Network" home page.

On this page you are given two options for connecting to the wireless network - Secure Wireless Network and Unsecure Wireless Network.

To begin using the secure wireless network, click "click here to use Cloudpath" under Option 1.

Option 1
NOTE: For instructions on connecting to the unsecured wireless network, see Connect to the Wireless Network as a Guest.

You will see the "UNCG Wireless Cloudpath" web page.

Mark the checkbox next to "End-User License Agreement" and click Start.

UNCG Wireless Cloudpath web page

Click NetworkWizardLoader.exe to download the Cloudpath Wizard.

Double-click Cloudpath Wizard to continue:


Enter your UNCG Email address and Password into the Cloudpath application and click Next.

NOTE: Use your full default email address (e.g., username@uncg.edu) to sign on. If you connect with just your SpartanID (e.g., username) you will only be able to connect to eduroam at UNCG or JSNN – you won't be able to use other eduroam locations. You must have made a connection at UNCG or JSNN before using eduroam at other campus.

NOTE: If you are unable to reconfigure your wireless settings using Cloudpath, see: Connect to the Wireless Network with Windows 7 (Manual Setup) or Connect to the Wireless Network with Windows 10 (Manual Setup).


After authenticating, you will see a message that you have successfully connected.