What Was it?
UNCG’s work and collaboration tools previously included Google Workspace (Gmail, Docs, Sheets, etc.), Box, Zoom, and network file storage. Microsoft 365 replaced these tools with the traditional MS Office applications (Outlook, Word, Excel, etc), Teams, and OneNote.
WHY DID WE DO IT?
The University had multiple email, chat, and video conferencing platforms that worked similarly. Many of these tools were provided for free, but those days ended. Services and applications became more complex, requiring more training for campus users and IT staff. Streamlining these services…
- made user support and onboarding new users easier
- reduced costs
- standardized everyone’s experience
- improved data security