Who: All members of the UNCG community—students, faculty, staff, and visitors—who use campus network services. What: UNCG will upgrade its core campus security infrastructure to strengthen protection for the campus backbone, end users, and the University’s digital assets. Affected services include: When: Saturday, July 26, 2025, starting at 8:00 a.m.The… Continue reading…
Who: Undergraduate students and advisors who use Degree Works for academic planning. What: UNCG will upgrade the Degree Works system, which supports degree audits and academic planning. During the upgrade, Degree Works will be offline and unavailable to students and advisors while we complete a multi-stage upgrade and thorough testing…. Continue reading…
As of 2:15 p.m., Monday, July 14, ITS has confirmed that Banner and related services have been restored. If you continue to experience issues, please contact 6-TECH: {Original Post: 7/14/25 at 8:57 a.m.} ITS is aware of issues affecting access to Banner-related services, including (but not limited to): Staff are actively… Continue reading…
Who: Faculty and staff using Windows-based GCN (General Computing Network) computers. What: Automatic installation of the Microsoft Company Portal app. When: Tuesday, July 15, 2025. Why: As part of ongoing improvements to how we manage and support your work devices, the Microsoft Company Portal app will be installed automatically on… Continue reading…
Who: Faculty, Staff, and StudentsWhat: Oracle Database Quarterly Critical Patch Update (CPU)When: Thursday, May 15, 2025, 5:30 a.m. – 7:30 a.m.Why: Information Technology Services (ITS) follows a standard quarterly patching release schedule to improve delivery and ensure the most secure hosted Oracle database services. The following core Oracle-dependent services will… Continue reading…
UNC Greensboro has launched a new AI Oversight Committee to guide the responsible, strategic use of artificial intelligence across campus. The committee—chaired by ITS’s own Casey Forrest, Associate Vice Chancellor for Enterprise Technology Infrastructure and CTO—will develop campus-wide AI guidelines, maintain an inventory of use cases, and support innovation that… Continue reading…
From late nights in the Jackson Library to sunny strolls on College Ave, you brought the brainpower and we brought the bandwidth. As you power down for summer and maybe grab a Yum Yum’s cone to celebrate, ITS is sending a big virtual high five to the Spartans who made… Continue reading…
Academic user profiles in MyCloud will be deleted on Monday, May 12, 2025, if either of the following conditions apply: What You Need to Do Important Notes Learn more about MyCloud’s storage policies in our MyCloud FAQ. Need Assistance? If you have any questions or need support, please contact 6-TECH:
Microsoft will remove the Microsoft Teams Classes and Meetings tools (LTIs) from Canvas on Saturday, May 10, 2025. These tools are currently used to schedule and access Teams meetings within Canvas. Microsoft is redesigning the integrations to provide a more streamlined experience. While this work is underway, the LTI tools… Continue reading…
Who: Faculty and staff who use the Cisco Secure Client VPN for GCN-VPN remote accessWhat: Firewall upgrade and certificate-based authentication will be enabledWhen: Monday, May 12, 2025, from 5:30 a.m. to 7:30 a.m. What is Happening? On Monday, May 12, from 5:30 a.m. to 7:30 a.m., Information Technology Services (ITS)… Continue reading…