MyCloud will purge all user profiles for the Academic (Dev) Desktop and Administrative Desktop on Monday, May 11, 2026, if either of the following conditions apply: This purge does not affect Secure Desktop users. Who Needs to Act? Anyone who uses the MyCloud Academic (Dev) Desktop or Administrative Desktop and wants to keep their profile and data. What’s Happening? All profiles that… Continue reading…
Who Is Affected? Faculty and staff using UNCG-managed Windows 11 computers. What Is Happening? Starting Wednesday, Feb. 25, 2026, ITS will deploy the Windows 11 24H2 Feature Update to all faculty and staff computers. This update is part of ITS’s ongoing effort to keep university computers secure, patched, and up… Continue reading…
Who Is Affected? Students, faculty, and staff in the buildings listed below. What Is Happening? ITS will perform scheduled network maintenance. During this time, wired and wireless network connectivity may be temporarily unavailable or intermittent in the affected buildings. When? Thursday, Feb. 26, 2026 from 5 a.m. to 7:30 a.m…. Continue reading…
Who Is Affected? Students, faculty, and staff When? Thursday, Feb. 5, 2026, from 5 a.m. to 7:30 a.m. What’s Happening? ITS will perform scheduled maintenance that may intermittently impact wired and wireless network connectivity. Which Buildings Are Affected? This work ensures network stability, performance, and security across campus. Do I Need to Do… Continue reading…
Who Is Affected? Students, faculty, and staff When? Thursday, Jan. 29, 2026, from 5 a.m. to 7:30 a.m. What’s Happening? ITS will perform scheduled maintenance that may intermittently impact wired and wireless network connectivity. Which Buildings Are Affected? This work ensures network stability, performance, and security across campus. Do I Need to Do… Continue reading…
Who Is Affected? Students, faculty, and staff When? Thursday, Jan. 22, 2026, from 5 a.m. to 7:30 a.m. What’s Happening? ITS will perform scheduled maintenance that may intermittently impact wired and wireless network connectivity. Which Buildings Are Affected? Why Is This Maintenance Needed? This work ensures network stability, performance, and security across campus…. Continue reading…
Who Is Affected? Students, faculty, and staff who access UNCGenie or other Banner processes using ID & PIN option. What Is Changing? UNCG ITS is decommissioning the ID & PIN option, which currently can be used to log in to UNCGenie as an alternative to active UNCG credentials. When? The… Continue reading…
Who Is Affected? Students, faculty, and staff. When Is This Happening? The scheduled maintenance will occur on Tuesday, Dec. 16, 2025; Wednesday, Dec. 17, 2025; and Thursday, Dec. 18, 2025, from 5:30 – 7:30 a.m. each morning. What’s Happening? ITS is performing scheduled network maintenance to improve connectivity and system… Continue reading…
Who Is Affected? Students, faculty, and staff When? Saturday, Dec. 20, 2025, from 8 a.m. – 8 p.m. What’s Happening? Information Technology Services (ITS) will perform critical patching of the Juniper network switches across several campus buildings. Each location is expected to experience a 15–20 minute outage, but a longer… Continue reading…
Who: Students, faculty, and staff What: Oracle Database Quarterly Critical Patch Update (CPU) When: Thursday, Nov. 13, 2025, from 5:00 a.m. to 7:30 a.m. Why: Information Technology Services (ITS) follows a standard quarterly patching release schedule to improve delivery and ensure the most secure hosted Oracle database services. During the… Continue reading…
