Update 10/14/25 Microsoft officially ended support for Windows 10 on Tuesday, Oct. 14, 2025. UNCG computers still running Windows 10 will now display a new pop-up alert indicating that the operating system is no longer supported. These alerts are intended to remind users that their device must be upgraded to… Continue reading…
Who: All members of the UNCG community—students, faculty, staff, and visitors—who use campus network services. What: UNCG will upgrade its core campus security infrastructure to strengthen protection for the campus backbone, end users, and the University’s digital assets. Affected services include: When: Saturday, July 26, 2025, starting at 8:00 a.m.The… Continue reading…
Starting Monday, May 12, changes to GCN VPN and certificate-based authentication will go into effect. What’s Happening? Why it matters This change improves security and ensures smoother access—but you may lose VPN access if you’re not set up. What Do I need to do? If you’re a faculty or staff… Continue reading…
Who: Faculty and staff who use the Cisco Secure Client VPN for GCN-VPN remote accessWhat: Firewall upgrade and certificate-based authentication will be enabledWhen: Monday, May 12, 2025, from 5:30 a.m. to 7:30 a.m. What is Happening? On Monday, May 12, from 5:30 a.m. to 7:30 a.m., Information Technology Services (ITS)… Continue reading…
Information Technology Services (ITS) has identified an issue affecting users who have selected the Outlook Mobile app as their Primary sign-in method for Multi-Factor Authentication (MFA). When this is set as the Primary method, it can cause all sign-in methods to break and result in a continuous sign-in loop. Recommended… Continue reading…
Who: Faculty, staff, and vendors using the Cisco Secure Client VPN application for Vendor VPN remote access What: Vendor VPN firewall hardware upgrade When: Saturday, March 15, 2025, from 8:00 a.m. to 10:00 a.m. Information Technology Services (ITS) will be upgrading the firewall hardware supporting the Vendor VPN service. This… Continue reading…