Who Is Affected? Faculty and staff that register wired hosts on the ISP Network. What Is Changing? UNCG ITS is decommissioning the Netreg self-service tool, which is currently used to register wired hosts on the ISP Network.The tool will be permanently shut down on Friday, Dec. 19, 2025. When? Friday,… Continue reading…
Update Posted Wednesday, Dec. 3, 8:10 a.m. Access to Panopto has been restored. If you continue to experience issues, please contact 6-TECH for assistance. {Original Post Tuesday, Dec. 2, 4:37 p.m.} ITS is aware of an issue affecting access to Panopto. ITS is investigating and will provide updates as they… Continue reading…
Who: Students, faculty, and staff What: Oracle Database Quarterly Critical Patch Update (CPU) When: Thursday, Nov. 13, 2025, from 5:00 a.m. to 7:30 a.m. Why: Information Technology Services (ITS) follows a standard quarterly patching release schedule to improve delivery and ensure the most secure hosted Oracle database services. During the… Continue reading…
As of 8:30 a.m. Thursday, Oct.30, ITS has confirmed that the issue affecting Microsoft Authentication services has been resolved. All services are now operating normally. Thank you for your patience while ITS worked to restore service. If you continue to experience issues, please contact 6-TECH: {Original Post 10/29/25, 2:17 p.m.} ITS… Continue reading…
Update Posted Friday, Oct. 24, 3:24 p.m. Power and network connectivity have been restored at 723 Kenilworth as of 2:00 p.m. Friday, October 24. ITS will continue to monitor system performance to ensure stability. If you continue to experience problems, please contact 6-TECH. {Original Message Posted Friday, Oct. 24, 9:15… Continue reading…
Update 10/14/25 Microsoft officially ended support for Windows 10 on Tuesday, Oct. 14, 2025. UNCG computers still running Windows 10 will now display a new pop-up alert indicating that the operating system is no longer supported. These alerts are intended to remind users that their device must be upgraded to… Continue reading…
Who: Students, faculty, and staff who use Canvas. What: Canvas will be unavailable for up to 15 minutes during scheduled emergency maintenance. When: Monday, Sept. 22, 2025, from 2 – 2:15 a.m. Why: Instructure is performing emergency maintenance on UNCG’s Canvas instance outside of the regular schedule. This downtime is… Continue reading…
{Update: 9/2/25 at 8:40 a.m.} Outbound calling from UNCG continues to work as expected. Segra, UNCG’s telephony carrier, has since confirmed that the issue is related to a known bug in their equipment that connects with our systems. ITS is working with Segra at escalated support levels to determine when… Continue reading…
Information Technology Services (ITS) will disable Read.AI across the UNCG Microsoft 365 environment. This change will be completed on Monday, August 18, 2025. Read.AI is a meeting transcription and analytics tool that some Microsoft Teams users may have seen in their meetings. Disabling it helps us maintain compliance with university… Continue reading…
At approximately 4:00 p.m., the vendor and ITS confirmed that caller ID services have been restored. If you continue to experience issues, please contact 6-TECH: {Original Post: 8/13/25 at 2:53 p.m.} ITS is aware of an issue affecting caller ID for incoming calls to UNCG. Caller ID information is not… Continue reading…