Update 10/31/24 at 8:55 a.m.
While the issue is not fully resolved, steps have been taken that have reduced the impact for most users. At this time, very few computers are affected at any given moment.
Our team is actively monitoring the situation and working to identify and resolve the root cause. We appreciate your patience and understanding as we strive to stabilize service.
For ongoing issues or outstanding questions, please contact 6-TECH through the Service portal at 6-TECH.uncg.edu, submit a 6-TECH ticket, call 6-TECH at (336) 256-TECH (8324), or email [email protected] if you continue to experience issues.
Original Post: 10/29/24 at 3:00 p.m.
We’re currently experiencing a degradation of service affecting some wired network connections. Users may notice their network shifting from 10.80 to 10.82, leading to intermittent connectivity issues. In many cases, completely shutting down the machine, waiting for a minute, then turning it back on has effectively restored connection.
Our team is actively monitoring the situation to identify and resolve the root cause. We appreciate your patience as we work to restore stable service.
Please contact 6-TECH through the Service portal at 6-TECH.uncg.edu, submit a 6-TECH ticket, call 6-TECH at (336) 256-TECH (8324), or email [email protected] if you continue to experience issues.
