This page provides real-time updates on active Information Technology Services (ITS) projects across UNCG. Whether you’re tracking campus-wide technology initiatives or department-specific upgrades, this dashboard offers a transparent view into current progress, milestones, and next steps. Stay informed and engaged as we work toward a more connected and efficient campus technology environment.
Projects
A project is a structured ITS initiative aimed at improving, maintaining, or transforming technology systems and services across UNC Greensboro. Each project is tracked with key attributes that provide transparency into its scope, progress, and strategic alignment.
Number: A unique identifier (e.g., PRJ0014677).
Name: A descriptive title (e.g., UNCG Mobile – Registrar Module Rollout).
Portfolio:
- Strategic Priority: Projects that directly support top-level university goals or leadership directives.
- Campus Strategic Initiatives: Projects that enhance campus-wide systems, services, or experiences.
- System Maintenance: Projects focused on maintaining, upgrading, or stabilizing existing technology infrastructure.
Project Manager: The individual responsible for oversight.
Department: Organizational unit requesting or impacted by the demand (e.g., ITS – Enterprise Applications, University Libraries, Office of the Controller).
Business Unit: Broader administrative area (e.g., Information Technology Services, Academic Affairs, Finance and Administration).
Strategic Program: The broader ITS initiative it supports (e.g., Consolidate, Align, Automate).
Status:
- Green – On Track: The project is progressing as planned with no significant issues.
- Yellow – At Risk: The project is experiencing challenges. However, a mitigation plan is in place.
- Red – Major Issues: The project is facing serious issues that threaten its success.
Phase:
- Initiating: The initiating phase begins once a demand is approved and transitions into a formal project. It involves setting up the project infrastructure, defining roles, and preparing for execution.
- Planning: A critical phase, where the project scope, schedule, resources, communication plans, and risk strategies are defined.
- Executing: This is where the actual work happens. The project manager oversees scope, schedule, cost, quality, communication, and risk.
- Delivering: This phase focuses on deploying the product or service, validating its readiness, and ensuring operational handoff.
- Closing: The closing phase marks the formal conclusion of a project. It ensures that all activities are completed, documentation is archived, resources are released, and the deliverables are transitioned to operations or support teams. This phase also includes celebration and reflection to acknowledge the team’s efforts and capture lessons learned for future projects.
Approved Start/End Dates: Timeline established during the planning phase that serves as benchmarks for tracking progress and accountability.
Demands
A demand is a temporary effort that facilitates the discovery and documentation of both business and technical requirements for a university’s need. Demands are planned and prioritized in collaboration with university leadership. After the Demand discovery process, Demand records will be routed to either a formal Project record (managed by PM) or a smaller work item (managed by an individual ITS team).
Number: A unique identifier (e.g., PRJ0014677).
Name: A descriptive title (e.g., UNCG Mobile – Registrar Module Rollout).
Portfolio:
- Strategic Priority: Directly supports top-level university goals or leadership directives.
- Client Delivery: Localized in scope and focused on delivering a solution to a defined client or business process.
- System Maintenance: Aimed at sustaining, upgrading, or stabilizing existing systems and infrastructure.
Demand Manager: The individual responsible for oversight.
Department: Organizational unit requesting or impacted by the demand (e.g., ITS – Enterprise Applications, University Libraries, Office of the Controller)
Business Unit: Broader administrative area (e.g., Information Technology Services, Academic Affairs, Finance and Administration).
Strategic Program: The broader ITS initiative it supports (e.g., Consolidate, Align, Automate).
State:
- Submitted: A new demand has been formally entered into the system but has not yet been reviewed.
- Screening: The demand is under initial review to assess its alignment with strategic goals, feasibility, and potential impact.
- Qualified: The discovery process is complete. The demand is ready to be routed to either a formal Project record (managed by PM) or a smaller work item (managed by an individual ITS team).
