Who: Faculty and staff using Windows-based GCN (General Computing Network) computers What: Change to Office desktop apps licensing When: Wednesday, July 30, 2025 What Is Changing? On Wednesday, July 30, the Office desktop apps on managed Windows computers will switch from device-based licensing to user-based licensing. This update adds important… Continue reading…
Who: All members of the UNCG community—students, faculty, staff, and visitors—who use campus network services. What: UNCG will upgrade its core campus security infrastructure to strengthen protection for the campus backbone, end users, and the University’s digital assets. Affected services include: When: Saturday, July 26, 2025, starting at 8:00 a.m.The… Continue reading…
Who: Students, faculty, and staff What: ITS will perform scheduled maintenance that may intermittently impact wired and wireless network connectivity in the following buildings: When: Wednesday, July 23, 2025, from 5:00 a.m. to 7:30 a.m. Why: This maintenance is part of our ongoing efforts to maintain and improve network reliability… Continue reading…
As of 2:48 p.m., Friday, July 18, ITS has confirmed that Citrix-related services have been restored. If you continue to experience issues, please contact 6-TECH: {Original Post: 7/18/25 at 10:42 a.m.} ITS is aware of issues affecting access to Citrix-related services, including (but not limited to): Staff are actively investigating and… Continue reading…
Who: Faculty, staff, and students who create, store, or share videos using Panopto. What: UNCG will end its use of Panopto as a campus service on Tuesday, December 31, 2025. This change supports our goal of simplifying our video tool set by transitioning to Microsoft 365 tools that offer similar—and… Continue reading…
Who: All members of the UNCG community—students, faculty, staff, and visitors—who use campus network services. What: UNCG will upgrade its core campus security infrastructure to strengthen protection for the campus backbone, end users, and the University’s digital assets. Affected services include: When: Saturday, July 26, 2025, starting at 8:00 a.m.The… Continue reading…
Who: Undergraduate students and advisors who use Degree Works for academic planning. What: UNCG will upgrade the Degree Works system, which supports degree audits and academic planning. During the upgrade, Degree Works will be offline and unavailable to students and advisors while we complete a multi-stage upgrade and thorough testing…. Continue reading…
Effective August 8, 2025, the Lucid for Education integration within Canvas will be disabled due to persistent accessibility issues. This change affects both Lucidchart and Lucidspark, which will no longer be available as external tools in Canvas. Users will no longer be able to embed Lucid documents using the Rich… Continue reading…
As of 2:15 p.m., Monday, July 14, ITS has confirmed that Banner and related services have been restored. If you continue to experience issues, please contact 6-TECH: {Original Post: 7/14/25 at 8:57 a.m.} ITS is aware of issues affecting access to Banner-related services, including (but not limited to): Staff are actively… Continue reading…
Who: Faculty and staff using Windows-based GCN (General Computing Network) computers. What: Automatic installation of the Microsoft Company Portal app. When: Tuesday, July 15, 2025. Why: As part of ongoing improvements to how we manage and support your work devices, the Microsoft Company Portal app will be installed automatically on… Continue reading…
