Information Technology Services (ITS) will disable Read.AI across the UNCG Microsoft 365 environment. This change will be completed on Monday, August 18, 2025. Read.AI is a meeting transcription and analytics tool that some Microsoft Teams users may have seen in their meetings. Disabling it helps us maintain compliance with university… Continue reading…
At approximately 4:00 p.m., the vendor and ITS confirmed that caller ID services have been restored. If you continue to experience issues, please contact 6-TECH: {Original Post: 8/13/25 at 2:53 p.m.} ITS is aware of an issue affecting caller ID for incoming calls to UNCG. Caller ID information is not… Continue reading…
Who: Students, faculty, and staff What: ITS will perform scheduled maintenance on the campus wireless environment. During this time, wireless network connectivity may be impacted. When: Saturday, August 9, 2025, from 5:00 a.m. to 7:30 a.m. Why: This maintenance supports ongoing efforts to improve the reliability and performance of campus… Continue reading…
Who: Students, faculty, and staff What: ITS will perform scheduled maintenance that may intermittently impact: When: Friday, August 8, 2025, from 5:00 a.m. to 7:30 a.m. Why: This maintenance is part of our ongoing efforts to maintain and improve network reliability and performance. Do I Need to Do Anything? No… Continue reading…
Who: Students, faculty, and staff What: ITS will perform scheduled maintenance that may intermittently impact wired and wireless network connectivity in the following buildings: When: Thursday, August 7, 2025, from 5:00 a.m. to 7:30 a.m. Why: This maintenance is part of ongoing efforts to maintain and improve network reliability and performance. Do I… Continue reading…
Who: Students, faculty, and staff using MyCloud. What: MyCloud will upgrade Office to Microsoft 365 (M365), which uses user-based licensing. When: Tuesday, August 5, 2025. Why: Microsoft 365 provides continuous updates with new features, bug fixes, and security improvements. User-based licensing also allows certain users to access advanced features tied… Continue reading…
Who: Students, faculty, and staff What: ITS will perform scheduled maintenance that may intermittently impact wired and wireless network connectivity in the following buildings: When: Friday, August 1, 2025, from 5:00 a.m. to 7:30 a.m. Why: This maintenance is part of ongoing efforts to maintain and improve network reliability and performance. Do I… Continue reading…
Who: Students, faculty, and staff What: ITS will perform scheduled maintenance that may intermittently impact wired and wireless network connectivity in the following buildings: When: Thursday, July 31, 2025, from 5:00 a.m. to 7:30 a.m. Why: This maintenance is part of ongoing efforts to maintain and improve network reliability and performance. Do I… Continue reading…
As of 9:15 a.m. ITS has confirmed that Banner Services have been restored. If you continue to experience issues, please contact 6-TECH: {Original Post: 7/28/25 at 8:50 a.m.} ITS is aware of issues affecting access to Banner-related services, including (but not limited to): ITS is investigating and will provide updates… Continue reading…
Who: Faculty and staff using Windows-based GCN (General Computing Network) computers. What: Change in how Windows updates are delivered and managed. When: Tuesday, August 12, 2025 Why: To modernize Windows update delivery, improve security, and offer more flexibility. What’s Changing? Starting Tuesday, August 12, UNCG will transition from using Application… Continue reading…
