The vendor and ITS have confirmed that campus telephone services have been restored. University Police Department phone numbers are functioning normally. If you continue to experience issues, please contact 6-TECH: {Originally posted 6/24/35 at 8:31 a.m.} Information Technology Services (ITS) is aware of an issue with campus telephone services and… Continue reading…
Information Technology Services (ITS) is investigating an issue affecting inbound calls to Microsoft Teams Call Queues. When a UNCG user answers an inbound call from an external number routed through a Call Queue, the call drops. In some cases, Microsoft Teams then attempts to call the external number or the… Continue reading…
Microsoft reports that the issue has been resolved. If you continue to experience issues: {Original Post 4/15/25 9:49 a.m.} Information Technology Services (ITS) is aware that some users in our environment are experiencing issues in Microsoft Teams. Affected users may be unable to open Teams channels, share new files, or… Continue reading…
Information Technology Services (ITS) has identified an issue affecting users who have selected the Outlook Mobile app as their Primary sign-in method for Multi-Factor Authentication (MFA). When this is set as the Primary method, it can cause all sign-in methods to break and result in a continuous sign-in loop. Recommended… Continue reading…
{Posted 3/4/25 10:10 a.m.} Network connectivity has been restored to the affected buildings. We are currently testing to ensure a complete restoration has been made. {Posted 3/4/25 9:30 a.m.} Information Technology Services is aware of several buildings that have lost network connectivity. ITS is actively investigating the situation and will… Continue reading…
{Posted 3/5/25 1:30 p.m.} Microsoft has reported that they have resolved the issue and ITS has confirmed that phone services have been restored. {Originally posted 3/3/25 4:00 p.m.} Information Technology Services is aware of an issue with Campus telephone services and is actively working with Microsoft to resolve the issue. … Continue reading…