Scheduled Network Maintenance – Thursday, August 7

Who: Students, faculty, and staff What: ITS will perform scheduled maintenance that may intermittently impact wired and wireless network connectivity in the following buildings: When: Thursday, August 7, 2025, from 5:00 a.m. to 7:30 a.m. Why: This maintenance is part of ongoing efforts to maintain and improve network reliability and performance. Do I… Continue reading…

MyCloud Office Change Upgrade to Microsoft 365 | Tuesday, August 5

Who: Students, faculty, and staff using MyCloud. What: MyCloud will upgrade Office to Microsoft 365 (M365), which uses user-based licensing. When: Tuesday, August 5, 2025. Why: Microsoft 365 provides continuous updates with new features, bug fixes, and security improvements. User-based licensing also allows certain users to access advanced features tied… Continue reading…

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August Tech Training

August is all about leveling up your instructional design skills and prepping for a strong start to the fall semester. From mastering Canvas strategies to collaborating with designers on course planning, these sessions are built to help you design smarter, teach with confidence, and launch the new term with clarity… Continue reading…

Scheduled Network Maintenance – Friday, August 1

Who: Students, faculty, and staff What: ITS will perform scheduled maintenance that may intermittently impact wired and wireless network connectivity in the following buildings: When: Friday, August 1, 2025, from 5:00 a.m. to 7:30 a.m. Why: This maintenance is part of ongoing efforts to maintain and improve network reliability and performance. Do I… Continue reading…

Scheduled Network Maintenance | Thursday, July 31

Who: Students, faculty, and staff What: ITS will perform scheduled maintenance that may intermittently impact wired and wireless network connectivity in the following buildings: When: Thursday, July 31, 2025, from 5:00 a.m. to 7:30 a.m. Why: This maintenance is part of ongoing efforts to maintain and improve network reliability and performance. Do I… Continue reading…

(Update:Resolved) UNCGenie/Banner 9 Self Service Outage 

As of 9:15 a.m. ITS has confirmed that Banner Services have been restored.   If you continue to experience issues, please contact 6-TECH:      {Original Post: 7/28/25 at  8:50 a.m.}  ITS is aware of issues affecting access to Banner-related services, including (but not limited to):    ITS is investigating and will provide updates… Continue reading…

Upcoming Change to Windows Update Management | Tuesday, August 12

Who: Faculty and staff using Windows-based GCN (General Computing Network) computers. What: Change in how Windows updates are delivered and managed. When: Tuesday, August 12, 2025 Why: To modernize Windows update delivery, improve security, and offer more flexibility. What’s Changing? Starting Tuesday, August 12, UNCG will transition from using Application… Continue reading…

Change to Office Desktop Apps Licensing | Wednesday, July 30

Who: Faculty and staff using Windows-based GCN (General Computing Network) computers What: Change to Office desktop apps licensing When: Wednesday, July 30, 2025 What Is Changing? On Wednesday, July 30, the Office desktop apps on managed Windows computers will switch from device-based licensing to user-based licensing. This update adds important… Continue reading…

Reminder: Campus Network Upgrade | Saturday, July 26

Who: All members of the UNCG community—students, faculty, staff, and visitors—who use campus network services. What: UNCG will upgrade its core campus security infrastructure to strengthen protection for the campus backbone, end users, and the University’s digital assets. Affected services include: When: Saturday, July 26, 2025, starting at 8:00 a.m.The… Continue reading…

Panopto Retirement | Tuesday, December 31, 2025

Who: Faculty, staff, and students who create, store, or share videos using Panopto. What: UNCG will end its use of Panopto as a campus service on Tuesday, December 31, 2025. This change supports our goal of simplifying our video tool set by transitioning to Microsoft 365 tools that offer similar—and… Continue reading…