As of 4:40 p.m. Friday, Oct. 17, ITS has confirmed that the issue affecting Degree Works has been resolved. All services are now operating normally. Thank you for your patience while ITS worked to restore service. If you continue to experience issues, please contact 6-TECH: {Original Post: 10/17/2025, 2:59 p.m.} ITS… Continue reading…
{Update: 9/2/25 at 8:40 a.m.} Outbound calling from UNCG continues to work as expected. Segra, UNCG’s telephony carrier, has since confirmed that the issue is related to a known bug in their equipment that connects with our systems. ITS is working with Segra at escalated support levels to determine when… Continue reading…
As of 9:15 a.m. ITS has confirmed that Banner Services have been restored. If you continue to experience issues, please contact 6-TECH: {Original Post: 7/28/25 at 8:50 a.m.} ITS is aware of issues affecting access to Banner-related services, including (but not limited to): ITS is investigating and will provide updates… Continue reading…
As of 2:48 p.m., Friday, July 18, ITS has confirmed that Citrix-related services have been restored. If you continue to experience issues, please contact 6-TECH: {Original Post: 7/18/25 at 10:42 a.m.} ITS is aware of issues affecting access to Citrix-related services, including (but not limited to): Staff are actively investigating and… Continue reading…
Who: All members of the UNCG community—students, faculty, staff, and visitors—who use campus network services. What: UNCG will upgrade its core campus security infrastructure to strengthen protection for the campus backbone, end users, and the University’s digital assets. Affected services include: When: Saturday, July 26, 2025, starting at 8:00 a.m.The… Continue reading…
Who: Undergraduate students and advisors who use Degree Works for academic planning. What: UNCG will upgrade the Degree Works system, which supports degree audits and academic planning. During the upgrade, Degree Works will be offline and unavailable to students and advisors while we complete a multi-stage upgrade and thorough testing…. Continue reading…
