Who Is Affected? Faculty, staff, and students who use Oracle-dependent services at UNCG. What Is Happening? UNCG is performing a scheduled Oracle Database Quarterly Release Update (RU) as part of ITS’s standard quarterly patching schedule. During the maintenance window, Oracle-dependent services may be temporarily unavailable or experience interruptions. Affected services… Continue reading…
Who Is Affected? Faculty, staff, and student advisors who use Banner Document Management. What Is Happening? UNCG is upgrading Banner Document Management as part of a scheduled system update. During this maintenance window, Banner Document Management may be temporarily unavailable or experience intermittent access issues. When? Saturday, June 6, 2026,… Continue reading…
{Update posted on May 8, 2026, at 6:48 a.m.} Canvas is now operational. Instructure has restored access to Canvas following the earlier service interruption. Users should now be able to access Canvas normally. ITS will continue monitoring the situation and will share additional information if needed. Thank you for your… Continue reading…
As of 11:00 a.m. on Monday, May 4, most integrated tools are functioning, including Respondus Lockdown Browser. However, Turnitin is still experiencing issues, which are being addressed by both vendors. If you have ongoing trouble with any third-party tool connected to Canvas, please reach out to 6-TECH. {Originally posted… Continue reading…
As of 4:30 p.m., Monday, Apr. 27, 2026, the issue has been resolved by the vendor. Users should now be able to access and use SpartanTalent normally. If you continue to experience issues, please contact 6-TECH. {Originally posted 4/27/26 at 11:33 a.m.} ITS is aware of an issue affecting access to PeopleAdmin (SpartanTalent) … Continue reading…
As of 2:11 p.m., Monday, Mar. 9, 2026, campus telephone services have been restored. All University phone numbers are functioning normally. If you continue to experience issues, please contact 6-TECH for assistance. Need Help? Find answers online or contact 6-TECH: {Originally posted 3/9/26 at 11:25 a.m.} ITS is aware of an issue affecting… Continue reading…
Update Posted Wednesday, Dec. 3, 8:10 a.m. Access to Panopto has been restored. If you continue to experience issues, please contact 6-TECH for assistance. {Original Post Tuesday, Dec. 2, 4:37 p.m.} ITS is aware of an issue affecting access to Panopto. ITS is investigating and will provide updates as they… Continue reading…
As of 8:30 a.m. Thursday, Oct.30, ITS has confirmed that the issue affecting Microsoft Authentication services has been resolved. All services are now operating normally. Thank you for your patience while ITS worked to restore service. If you continue to experience issues, please contact 6-TECH: {Original Post 10/29/25, 2:17 p.m.} ITS… Continue reading…
Update Posted Friday, Oct. 24, 3:24 p.m. Power and network connectivity have been restored at 723 Kenilworth as of 2:00 p.m. Friday, October 24. ITS will continue to monitor system performance to ensure stability. If you continue to experience problems, please contact 6-TECH. {Original Message Posted Friday, Oct. 24, 9:15… Continue reading…
Update Posted Tuesday, Oct. 21, 9:15 a.m. Amazon Web Services (AWS) is reporting that the issue has been resolved, and ITS has confirmed that affected services are now accessible. All previously impacted services, including Canvas, Adobe, Qualtrics, KnowBe4, and UNCGenie, are now functioning normally. ITS will continue to monitor system… Continue reading…
