Who: Students, faculty, and staff What: Oracle Database Quarterly Critical Patch Update (CPU) When: Thursday, Nov. 13, 2025, from 5:00 a.m. to 7:30 a.m. Why: Information Technology Services (ITS) follows a standard quarterly patching release schedule to improve delivery and ensure the most secure hosted Oracle database services. During the… Continue reading…
Upcoming November sessions cover a range of topics—from building WordPress sites and creating accessible content to designing Cognito Forms and enhancing creativity with Adobe Express. Whether you manage departmental websites or want to explore new digital tools, these webinars provide practical guidance to support your work at UNCG. Featured Webinars… Continue reading…
Update Posted Tuesday, Oct. 21, 9:15 a.m. Amazon Web Services (AWS) is reporting that the issue has been resolved, and ITS has confirmed that affected services are now accessible. All previously impacted services, including Canvas, Adobe, Qualtrics, KnowBe4, and UNCGenie, are now functioning normally. ITS will continue to monitor system… Continue reading…
Who Is Affected? Faculty, staff, and students using Windows 10 or Windows 11 on UNCG-owned or personal computers. What’s Happening? On Wednesday, Oct. 15, Microsoft released a critical update for all versions of Windows to fix a severe security vulnerability in the operating system. To help protect campus systems, Information… Continue reading…
Join UNCG’s Information Security team this month for workshops and Q&A at 1:00 p.m. on Fridays starting on October 10th. SECURITY AWARENESS WEBINAR SERIES Responsible AI and Security Best Practices Learn from the expert! Damal Raval, our Chief Information Security Officer (CISO), will share essential tips and best practices for… Continue reading…
Update 10/14/25 Microsoft officially ended support for Windows 10 on Tuesday, Oct. 14, 2025. UNCG computers still running Windows 10 will now display a new pop-up alert indicating that the operating system is no longer supported. These alerts are intended to remind users that their device must be upgraded to… Continue reading…
Let AI work for you, not the other way around. This month’s lineup will help you find efficient workflows from video production in Microsoft Clipchamp to mastering prompt writing for AI tools like Copilot. Dive into sessions that will help you organize your digital space, create accessible content, and harness… Continue reading…
Information Technology Services (ITS) will disable Read.AI across the UNCG Microsoft 365 environment. This change will be completed on Monday, August 18, 2025. Read.AI is a meeting transcription and analytics tool that some Microsoft Teams users may have seen in their meetings. Disabling it helps us maintain compliance with university… Continue reading…
Who: Students, faculty, and staff using MyCloud. What: MyCloud will upgrade Office to Microsoft 365 (M365), which uses user-based licensing. When: Tuesday, August 5, 2025. Why: Microsoft 365 provides continuous updates with new features, bug fixes, and security improvements. User-based licensing also allows certain users to access advanced features tied… Continue reading…
August is all about leveling up your instructional design skills and prepping for a strong start to the fall semester. From mastering Canvas strategies to collaborating with designers on course planning, these sessions are built to help you design smarter, teach with confidence, and launch the new term with clarity… Continue reading…
