Overview In late Spring, UNCG will retire the Secure Desktop, a virtual desktop previously used to access systems that contain Level 3 (L3) and Level 4 (L4) data as defined by the University’s Data Classification Policy. Applications currently accessed through Secure Desktop, including Banner, UC4, and other secure systems, will transition to new MyCloud solutions. This change will improve the user experience while maintaining the same… Continue reading…
Beginning Monday, Mar. 2, access to internal Power BI dashboards created by Institutional Research and Enterprise Data Management (IREDM) that require login will require completion of both FERPA Training and ITS Security Awareness Training. This change helps ensure that institutional data is handled responsibly, securely, and in compliance with university… Continue reading…
Who Is Affected? Students, faculty, staff, and former students who currently use ID & PIN to access UNCGenie or Banner-related services. What Is Changing? The ID & PIN login option for UNCGenie/Banner will be permanently disabled. After this change, Banner will only be accessible using UNCG Single Sign-On. This means you will log in… Continue reading…
Who Is Affected? Students, faculty, and staff who access UNCGenie or other Banner processes using ID & PIN option. What Is Changing? UNCG ITS is decommissioning the ID & PIN option, which currently can be used to log in to UNCGenie as an alternative to active UNCG credentials. When? The… Continue reading…
As the semester winds down and the campus quiets, December and January offer the perfect window to invest in yourself. LinkedIn Learning provides thousands of courses designed to help students, faculty, and staff sharpen their skills, explore new technologies, and stay ahead in an ever-changing digital landscape. Whether you want… Continue reading…
Who Is Affected? Faculty and staff that register wired hosts on the ISP Network. What Is Changing? UNCG ITS is decommissioning the Netreg self-service tool, which is currently used to register wired hosts on the ISP Network.The tool will be permanently shut down on Friday, Dec. 19, 2025. When? Friday,… Continue reading…
UNCG is bringing back the ability to schedule Microsoft Teams class meetings directly in Canvas using the new Microsoft Education tool. This update restores a key workflow for instructors who teach synchronous virtual classes. Who Benefits? This update is especially helpful for: What’s Changing? In May 2025, Microsoft removed the… Continue reading…
Who Is Affected? Faculty and staff that register wired hosts on the ISP Network. What Is Changing? UNCG ITS is decommissioning the Netreg self-service tool, which is currently used to register wired hosts on the ISP Network.The tool will be permanently shut down on Friday, Dec. 19, 2025. When? Friday,… Continue reading…
MyCloud will purge all user profiles for the Academic (Dev) Desktop and Administrative Desktop on Tuesday, Dec. 16, 2025, if either of the following conditions apply: This purge does not affect Secure Desktop users. Who Needs to Act? Anyone who uses the MyCloud Academic (Dev) Desktop or Administrative Desktop and… Continue reading…
UNCG academic departments can now purchase and manage Meta Quest virtual reality (VR) headsets securely through ITS (Information Technology Services). This new service supports the University’s growing use of immersive learning technologies by providing a reliable, University-managed setup process for Meta Quest devices. In Fall 2025, ITS implemented Meta Horizon… Continue reading…
