Data Deletion of Inactive or Over-Quota Academic User Profiles in MyCloud

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Academic user profiles in MyCloud will be deleted on December 16, 2024, if either of the following conditions apply:

1. Inactivity: You haven’t logged into MyCloud’s Academic Desktop or Academic Dev Desktop in the last 30 days.
2. Excess Data: Your profile contains more than 10 GB of data.

What You Need to Do

• To Keep Your Profile Active: Log in to MyCloud at least once and modify or create a file within your profile before December 16.
• If You Have More Than 10 GB of Data: Move any excess data to a permanent location, such as:
  • OneDrive (UNCG’s recommended storage location)
  • S Drive (if available)
  • Your local computer or other offline storage

Important Notes

• Temporary Use Only: MyCloud Academic Desktop storage is for temporary use and is not backed up.
• Data Loss Warning: Any data lost during the deletion process cannot be restored. Ensure all important data is moved to a permanent storage location before December 16, 2024.

Learn more about MyCloud’s storage policies in our MyCloud FAQ.

Need Assistance?

If you have any questions or need support, please contact 6-TECH:

• Phone: (336) 256-TECH (8324)
• Email: 6-TECH@uncg.edu
• Submit a ticket: 6-TECH Online Portal