Business intelligence and data analytics dashboard illustration

How ITS Can Help | Institutional Research and Enterprise Data Management

Whether you’re preparing a report, evaluating a program, reviewing financial or workforce trends, answering an accreditation question, or trying to better understand University data, the Institutional Research and Enterprise Data Management (IREDM) team can help.  IREDM partners with faculty, staff, academic leaders, and administrative units to provide trusted data, reporting,… Continue reading…

Researchers review scientific imaging data on a computer in a laboratory.

How ITS Can Help | Enterprise Research Infrastructure

Research depends on more than great ideas. It also requires secure technology, reliable systems, and expert support.   The Enterprise Research Infrastructure team partners with faculty, researchers, and staff to provide technology, infrastructure, and enterprise applications that support research at every stage of the research lifecycle. From secure data storage and… Continue reading…

Two colleagues discuss course design while reviewing materials on a tablet and laptop.

How ITS Can Help | Instructional Design

Great learning experiences begin with thoughtful design.  Whether you’re designing a new course, refreshing existing content, improving accessibility, or exploring new teaching strategies, the ITS Instructional Design (ID) team can help you create engaging, accessible, and effective learning experiences.  Instructional designers partner with faculty at every stage of course and… Continue reading…

Yuja Panorama logo

YuJa Panorama Available in Canvas | Oct. 14, 2026

YuJa Panorama, a new accessibility tool for Canvas, will be available at UNCG beginning Wednesday, Oct. 14, 2026, following fall break. Panorama provides instructors with tools to identify and fix accessibility issues in Canvas course content. It will offer a more robust set of accessibility tools than UDOIT, including built-in… Continue reading…

A person uses a laptop surrounded by digital icons representing learning, technology, and new ideas.

How ITS Can Help | Technology Enablement

Technology is always changing and knowing how to make the most of new tools and services isn’t always easy.  The ITS Technology Enablement team helps faculty and staff build technology skills, find clear answers, and adapt to new and changing technologies. Through learning opportunities, digital content, and practical technology guidance,… Continue reading…

A 6-TECH staff member assists a student with a laptop at the Walk-In Service Center.

How ITS Can Help | Walk-in Tech Support

Sometimes the easiest way to solve a technology problem is to sit down with someone and show them what’s happening.   ITS offers face-to-face tech support at two locations on campus.  Jackson Library 6-TECH Walk-in Service Center  The 6-TECH Walk-In Service Center in Jackson Library, Room 131-C provides in-person support for students,… Continue reading…

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Qualtrics URL Proxy Service Retirement | Oct. 30, 2026

Qualtrics will retire its URL Proxy service on Friday, Oct. 30, 2026. This is a change being made by Qualtrics, not UNCG Information Technology Services (ITS). After Oct. 30, Qualtrics links containing proxy.qualtrics.com will no longer work. Faculty and staff who use Qualtrics should review their surveys and other places… Continue reading…

Students gather near the Minerva statue on the UNCG campus.

Happy New Semester! | How ITS Can Help

Welcome back! Whether you’re returning for another semester or joining UNCG for the first time, Information Technology Services (ITS) is here to help you get connected and stay productive.  The beginning of a new semester is an exciting time. Whether you’re teaching a class, preparing for research, supporting your department,… Continue reading…

Decorative image of a close-up of the Google Chrome Settings page showing options for autofill, passwords, privacy, and security.

Chrome Browser Profile Management Now Available at UNCG

UNCG has enabled Chrome Browser Profile Management for users who sign in to Google Chrome with their UNCG account. A Chrome browser profile stores bookmarks, saved passwords, browsing history, extensions, and preferences associated with an account. With profile management enabled, Chrome recognizes profiles connected to UNCG accounts and allows ITS… Continue reading…

Example of SpartanCard

Students: Prepare Your SpartanCard for Student Printing

Who Is Affected?  Students who plan to use Student Printing during the Fall 2026 semester.  What Is Happening?  UNCG is introducing a new Student Printing service for Fall 2026. The new printers use your SpartanCard to securely release your print jobs.  Before you print for the first time this semester,… Continue reading…