Today, Monday, August 26, 2024, at 3:33 p.m., ServiceNow reported a potential issue with an Internet Service Provider that impacted their service. As of 5:43 p.m., ServiceNow confirms the issue has been resolved.
If you are still experiencing issues with ServiceNow or the 6-TECH Service portal at https://6-TECH.uncg.edu, please submit a 6-TECH ticket, call 6-TECH at (336) 256-TECH (8324), or email [email protected].
{Original post: 8/26/2024 at 4:16 p.m.}
Information Technology Services (ITS) is investigating an issue that is intermittently impacting our ServiceNow instance and the 6-TECH Online Service Portal – https://6-TECH.uncg.edu. If you try to access either, you may see a “The connection has timed out” error message. The problem appears to be coming from ServiceNow’s hosting environment.
We will provide more information as it becomes available. Thank you for your patience.
