Who Is Affected? Faculty and staff that register wired hosts on the ISP Network. What Is Changing? UNCG ITS is decommissioning the Netreg self-service tool, which is currently used to register wired hosts on the ISP Network.The tool will be permanently shut down on Friday, Dec. 19, 2025. When? Friday,… Continue reading…
Who Is Affected? Students, faculty, and staff When? Saturday, Dec. 20, 2025, from 8 a.m. – 8 p.m. What’s Happening? Information Technology Services (ITS) will perform critical patching of the Juniper network switches across several campus buildings. Each location is expected to experience a 15–20 minute outage, but a longer… Continue reading…
UNCG is bringing back the ability to schedule Microsoft Teams class meetings directly in Canvas using the new Microsoft Education tool. This update restores a key workflow for instructors who teach synchronous virtual classes. Who Benefits? This update is especially helpful for: What’s Changing? In May 2025, Microsoft removed the… Continue reading…
Who Is Affected? Faculty and staff that register wired hosts on the ISP Network. What Is Changing? UNCG ITS is decommissioning the Netreg self-service tool, which is currently used to register wired hosts on the ISP Network.The tool will be permanently shut down on Friday, Dec. 19, 2025. When? Friday,… Continue reading…
MyCloud will purge all user profiles for the Academic (Dev) Desktop and Administrative Desktop on Tuesday, Dec. 16, 2025, if either of the following conditions apply: This purge does not affect Secure Desktop users. Who Needs to Act? Anyone who uses the MyCloud Academic (Dev) Desktop or Administrative Desktop and… Continue reading…
Update Posted Wednesday, Dec. 3, 8:10 a.m. Access to Panopto has been restored. If you continue to experience issues, please contact 6-TECH for assistance. {Original Post Tuesday, Dec. 2, 4:37 p.m.} ITS is aware of an issue affecting access to Panopto. ITS is investigating and will provide updates as they… Continue reading…
UNCG academic departments can now purchase and manage Meta Quest virtual reality (VR) headsets securely through ITS (Information Technology Services). This new service supports the University’s growing use of immersive learning technologies by providing a reliable, University-managed setup process for Meta Quest devices. In Fall 2025, ITS implemented Meta Horizon… Continue reading…
One of the questions I hear often is: Why change something that’s working? The truth is, technology evolves, and with it comes better ways to provide reliable, cost-effective services to our campus community. Printing is one of those areas where small frustrations can add up quickly, and where smarter solutions can make a big difference. This… Continue reading…
Who: Students, faculty, and staff What: Oracle Database Quarterly Critical Patch Update (CPU) When: Thursday, Nov. 13, 2025, from 5:00 a.m. to 7:30 a.m. Why: Information Technology Services (ITS) follows a standard quarterly patching release schedule to improve delivery and ensure the most secure hosted Oracle database services. During the… Continue reading…
Who: Students, faculty, and staff What: Oracle Database Quarterly Critical Patch Update (CPU) When: Thursday, Nov. 13, 2025, from 5:00 a.m. to 7:30 a.m. Why: Information Technology Services (ITS) follows a standard quarterly patching release schedule to improve delivery and ensure the most secure hosted Oracle database services. During the… Continue reading…
