Who Is Affected? Students, faculty, and staff in the buildings listed below. What Is Happening? ITS will perform scheduled network maintenance. During this time, wired and wireless network connectivity may be temporarily unavailable or intermittent in the affected buildings. When? Thursday, Feb. 26, 2026 from 5 a.m. to 7:30 a.m…. Continue reading…
Overview In late Spring, UNCG will retire the Secure Desktop, a virtual desktop previously used to access systems that contain Level 3 (L3) and Level 4 (L4) data as defined by the University’s Data Classification Policy. Applications currently accessed through Secure Desktop, including Banner, UC4, and other secure systems, will transition to new MyCloud solutions. This change will improve the user experience while maintaining the same… Continue reading…
Update Posted Saturday, Feb. 7, 10:09 a.m. Access to Banner and Box has been restored. Access to other University applications that may have been affected by this outage should also be restored. If you continue to experience issues, please contact 6-TECH for assistance. 6-TECH support is available during normal business hours. Emergency… Continue reading…
Who Is Affected? Students, faculty, and staff When? Thursday, Feb. 5, 2026, from 5 a.m. to 7:30 a.m. What’s Happening? ITS will perform scheduled maintenance that may intermittently impact wired and wireless network connectivity. Which Buildings Are Affected? This work ensures network stability, performance, and security across campus. Do I Need to Do… Continue reading…
Beginning Monday, Mar. 2, access to internal Power BI dashboards created by Institutional Research and Enterprise Data Management (IREDM) that require login will require completion of both FERPA Training and ITS Security Awareness Training. This change helps ensure that institutional data is handled responsibly, securely, and in compliance with university… Continue reading…
Who Is Affected? Students, faculty, and staff When? Thursday, Jan. 29, 2026, from 5 a.m. to 7:30 a.m. What’s Happening? ITS will perform scheduled maintenance that may intermittently impact wired and wireless network connectivity. Which Buildings Are Affected? This work ensures network stability, performance, and security across campus. Do I Need to Do… Continue reading…
Who Is Affected? Students, faculty, staff, and former students who currently use ID & PIN to access UNCGenie or Banner-related services. What Is Changing? The ID & PIN login option for UNCGenie/Banner will be permanently disabled. After this change, Banner will only be accessible using UNCG Single Sign-On. This means you will log in… Continue reading…
Who Is Affected? Students, faculty, and staff When? Thursday, Jan. 22, 2026, from 5 a.m. to 7:30 a.m. What’s Happening? ITS will perform scheduled maintenance that may intermittently impact wired and wireless network connectivity. Which Buildings Are Affected? Why Is This Maintenance Needed? This work ensures network stability, performance, and security across campus…. Continue reading…
Who Is Affected? Students, faculty, and staff who access UNCGenie or other Banner processes using ID & PIN option. What Is Changing? UNCG ITS is decommissioning the ID & PIN option, which currently can be used to log in to UNCGenie as an alternative to active UNCG credentials. When? The… Continue reading…
Who Is Affected? Students, faculty, and staff. When Is This Happening? The scheduled maintenance will occur on Tuesday, Dec. 16, 2025; Wednesday, Dec. 17, 2025; and Thursday, Dec. 18, 2025, from 5:30 – 7:30 a.m. each morning. What’s Happening? ITS is performing scheduled network maintenance to improve connectivity and system… Continue reading…
