As of 2:11 p.m., Monday, Mar. 3, 2026, campus telephone services have been restored. All University phone numbers are functioning normally. If you continue to experience issues, please contact 6-TECH for assistance. Need Help? Find answers online or contact 6-TECH: {Originally posted 3/9/26 at 11:25 a.am.} ITS is aware of an issue affecting… Continue reading…
Who Is Affected? Students, faculty, and staff in the buildings listed below. What Is Happening? ITS will perform scheduled network maintenance. During this time, wired and wireless network connectivity may be temporarily unavailable or intermittent in the affected buildings. When? Thursday, Feb. 26, 2026 from 5 a.m. to 7:30 a.m…. Continue reading…
Overview In late Spring, UNCG will retire the Secure Desktop, a virtual desktop previously used to access systems that contain Level 3 (L3) and Level 4 (L4) data as defined by the University’s Data Classification Policy. Applications currently accessed through Secure Desktop, including Banner, UC4, and other secure systems, will transition to new MyCloud solutions. This change will improve the user experience while maintaining the same… Continue reading…
Update Posted Saturday, Feb. 7, 10:09 a.m. Access to Banner and Box has been restored. Access to other University applications that may have been affected by this outage should also be restored. If you continue to experience issues, please contact 6-TECH for assistance. 6-TECH support is available during normal business hours. Emergency… Continue reading…
Who Is Affected? Students, faculty, and staff When? Thursday, Feb. 5, 2026, from 5 a.m. to 7:30 a.m. What’s Happening? ITS will perform scheduled maintenance that may intermittently impact wired and wireless network connectivity. Which Buildings Are Affected? This work ensures network stability, performance, and security across campus. Do I Need to Do… Continue reading…
Who Is Affected? Faculty and staff that register wired hosts on the ISP Network. What Is Changing? UNCG ITS is decommissioning the Netreg self-service tool, which is currently used to register wired hosts on the ISP Network.The tool will be permanently shut down on Friday, Dec. 19, 2025. When? Friday,… Continue reading…
Update Posted Wednesday, Dec. 3, 8:10 a.m. Access to Panopto has been restored. If you continue to experience issues, please contact 6-TECH for assistance. {Original Post Tuesday, Dec. 2, 4:37 p.m.} ITS is aware of an issue affecting access to Panopto. ITS is investigating and will provide updates as they… Continue reading…
Who: Students, faculty, and staff What: Oracle Database Quarterly Critical Patch Update (CPU) When: Thursday, Nov. 13, 2025, from 5:00 a.m. to 7:30 a.m. Why: Information Technology Services (ITS) follows a standard quarterly patching release schedule to improve delivery and ensure the most secure hosted Oracle database services. During the… Continue reading…
As of 8:30 a.m. Thursday, Oct.30, ITS has confirmed that the issue affecting Microsoft Authentication services has been resolved. All services are now operating normally. Thank you for your patience while ITS worked to restore service. If you continue to experience issues, please contact 6-TECH: {Original Post 10/29/25, 2:17 p.m.} ITS… Continue reading…
Update Posted Friday, Oct. 24, 3:24 p.m. Power and network connectivity have been restored at 723 Kenilworth as of 2:00 p.m. Friday, October 24. ITS will continue to monitor system performance to ensure stability. If you continue to experience problems, please contact 6-TECH. {Original Message Posted Friday, Oct. 24, 9:15… Continue reading…
