Update Posted Saturday, Feb. 7, 10:09 a.m.
Access to Banner and Box has been restored. Access to other University applications that may have been affected by this outage should also be restored.
If you continue to experience issues, please contact 6-TECH for assistance.
6-TECH support is available during normal business hours.
Emergency and system-wide issues are monitored outside of business hours.
- Search for tech solutions: 6-TECH.uncg.edu
- 6-TECH online portal: Submit a ticket
- Email: 6-TECH@uncg.edu
{Original Post: Saturday, Feb. 7, 8:29 a.m.}
What?
ITS is aware of an issue affecting access to the following service(s):
- Banner
- Box
Users may be unable to sign in or may encounter errors when attempting to access these services.
Banner and Box are currently confirmed to be affected. Other University applications may also be impacted.
ITS is investigating and will provide updates as they become available.
Follow the systems status page for the latest.
What Should I Do?
- No action is needed at this time.
- If you are unable to access Banner or Box, please wait and try again later.
- Do not repeatedly attempt to log in, as this will not resolve the issue.
Need Help?
6-TECH support is available during normal business hours.
Emergency and system-wide issues are monitored outside of business hours.
- Search for tech solutions: 6-TECH.uncg.edu
- 6-TECH online portal: Submit a ticket
- Email: 6-TECH@uncg.edu
