ITS is aware of an issue affecting access to the following service(s): Users may see an error when attempting to launch these tools within Canvas. This issue is preventing some students from accessing exams that require LockDown Browser. Instructure (Canvas vendor) is aware of the issue. ITS has opened a… Continue reading…
Who Is Affected? Faculty, staff, and anyone responsible for creating or managing digital content at UNCG. What Is Happening? On April 20, 2026, the U.S. Department of Justice announced a one-year extension to the ADA Title II digital accessibility compliance deadline. This extension provides additional time for institutions to meet… Continue reading…
Who Is Affected? Faculty and students who use Canvas Legacy ePortfolio and Folio (Portfolium). What Is Happening? UNCG is transitioning from the Legacy Canvas ePortfolio and Folio tools to Canvas Portfolio, a newer tool built directly into Canvas. Canvas Portfolio provides improved features and better integration with courses, assignments, and… Continue reading…
UNCG is upgrading from UDOIT to YuJa Panorama to strengthen digital accessibility in Canvas and prepare for upcoming federal requirements. YuJa Panorama is a more robust accessibility tool built directly into Canvas. The upgrade will provide broader WCAG 2.1 coverage, improved file scanning, and enhanced remediation capabilities. This move also… Continue reading…
UNCG is bringing back the ability to schedule Microsoft Teams class meetings directly in Canvas using the new Microsoft Education tool. This update restores a key workflow for instructors who teach synchronous virtual classes. Who Benefits? This update is especially helpful for: What’s Changing? In May 2025, Microsoft removed the… Continue reading…
Update Posted Tuesday, Oct. 21, 9:15 a.m. Amazon Web Services (AWS) is reporting that the issue has been resolved, and ITS has confirmed that affected services are now accessible. All previously impacted services, including Canvas, Adobe, Qualtrics, KnowBe4, and UNCGenie, are now functioning normally. ITS will continue to monitor system… Continue reading…
Who: Students, faculty, and staff who use Canvas. What: Canvas will be unavailable for up to 15 minutes during scheduled emergency maintenance. When: Monday, Sept. 22, 2025, from 2 – 2:15 a.m. Why: Instructure is performing emergency maintenance on UNCG’s Canvas instance outside of the regular schedule. This downtime is… Continue reading…
