Who: Students, faculty, and staff What: Oracle Database Quarterly Critical Patch Update (CPU) When: Thursday, Nov. 13, 2025, from 5:00 a.m. to 7:30 a.m. Why: Information Technology Services (ITS) follows a standard quarterly patching release schedule to improve delivery and ensure the most secure hosted Oracle database services. During the… Continue reading…
As of 8:30 a.m. Thursday, Oct.30, ITS has confirmed that the issue affecting Microsoft Authentication services has been resolved. All services are now operating normally. Thank you for your patience while ITS worked to restore service. If you continue to experience issues, please contact 6-TECH: {Original Post 10/29/25, 2:17 p.m.} ITS… Continue reading…
Update Posted Friday, Oct. 24, 3:24 p.m. Power and network connectivity have been restored at 723 Kenilworth as of 2:00 p.m. Friday, October 24. ITS will continue to monitor system performance to ensure stability. If you continue to experience problems, please contact 6-TECH. {Original Message Posted Friday, Oct. 24, 9:15… Continue reading…
Update Posted Tuesday, Oct. 21, 9:15 a.m. Amazon Web Services (AWS) is reporting that the issue has been resolved, and ITS has confirmed that affected services are now accessible. All previously impacted services, including Canvas, Adobe, Qualtrics, KnowBe4, and UNCGenie, are now functioning normally. ITS will continue to monitor system… Continue reading…
Who Is Affected? Faculty, staff, and students using Windows 10 or Windows 11 on UNCG-owned or personal computers. What’s Happening? On Wednesday, Oct. 15, Microsoft released a critical update for all versions of Windows to fix a severe security vulnerability in the operating system. To help protect campus systems, Information… Continue reading…
Who: Students, faculty, and staff who use Canvas. What: Canvas will be unavailable for up to 15 minutes during scheduled emergency maintenance. When: Monday, Sept. 22, 2025, from 2 – 2:15 a.m. Why: Instructure is performing emergency maintenance on UNCG’s Canvas instance outside of the regular schedule. This downtime is… Continue reading…
Overview Apple has released macOS Tahoe (version 26.0). Information Technology Services (ITS) and the Mac Advisory Committee will begin evaluating the new operating system’s compatibility with UNCG enterprise applications and network configurations. Who Is Affected Faculty, staff, and students who use Mac devices managed by UNCG or connected to campus… Continue reading…
Who: Students, faculty, and staff What: Oracle Database Quarterly Critical Patch Update (CPU) When: Saturday, August 30, 2025, from 6:00 a.m. to 9:00 a.m. Why: Information Technology Services (ITS) follows a standard quarterly patching release schedule to improve delivery and ensure the most secure hosted Oracle database services. During the… Continue reading…
Who: Students, faculty, and staff What: Information Technology Services (ITS) will perform scheduled maintenance on the Voice Network. During this time, voice calling may be impacted. When: Wednesday, August 27, 2025, 5:00 a.m. – 7:30 a.m. Why: This maintenance is part of ITS’s ongoing efforts to ensure reliable and secure… Continue reading…
Who: Students, faculty, and staff What: Oracle Database Quarterly Critical Patch Update (CPU) When: Saturday, August 30, 2025, from 6:00 a.m. to 9:00 a.m. Why: Information Technology Services (ITS) follows a standard quarterly patching release schedule to improve delivery and ensure the most secure hosted Oracle database services. During the… Continue reading…
