Oracle Database Server Update | Thursday, Sept. 24

Who Is Affected? Faculty, staff, and students who use Oracle-dependent services at UNCG. What Is Happening? Oracle database servers are being updated. The following services will be affected during the maintenance window: When? Thursday, Sep 24, 2026, 6:00 a.m. – 7:00 a.m. Why? The update keeps Oracle databases technically current… Continue reading…

Spartan AI logo beside the Spartan statue against a blue sky.

Spartan AI Now Available at UNCG 

All current UNCG students, faculty, and staff now have access to Spartan AI, a new secure AI workspace that brings multiple AI models together in one university-supported environment.  What Is Spartan AI?  Spartan AI, powered by nebulaONE, gives the UNCG community access to multiple AI models, including models from OpenAI… Continue reading…

Illustration of an online lesson displayed on a computer with a video player and books.

How ITS Can Help | Learning Platforms

Teaching and learning at UNCG rely on a growing number of digital tools and platforms.  The ITS Learning Platforms team supports the technologies used for teaching, learning, training, and non-credit programs across the University. The team manages and supports platforms such as Canvas, Canvas Catalog, Adobe Creative Cloud, Turnitin, and… Continue reading…

Power BI Planned Maintenance | Sept. 14-15, 2026

Who? Faculty and staff who use Microsoft Power BI dashboards and reports. What? Information Technology Services (ITS) will perform planned maintenance affecting Microsoft Power BI dashboards and reports. During the maintenance, Power BI content may be unavailable or work intermittently. When? Maintenance will begin the evening of Monday, Sept. 14,… Continue reading…

Computer lab with rows of desktop computers, ceiling-mounted projectors, and large windows.

How ITS Can Help | Classroom Technology 

When you walk into a classroom, conference room, or event space, you want the technology to work so you can focus on what you’re there to do.  The ITS Classroom Technology team designs, supports, and maintains technology in spaces across UNCG. From classroom displays and microphones to event technology and… Continue reading…

A hand changes wooden letter blocks from “impossible” to “accessible.”

Faculty Fellows for Accessibility | 2026–2027 Academic Year

ITS: Learning Technology is seeking Faculty Fellows for Accessibility for the 2026–2027 academic year. The fellowship supports UNCG’s work to advance inclusive, high-impact teaching while preparing for Americans with Disabilities Act (ADA) Title II digital accessibility requirements. Faculty Fellows will serve as pedagogical leaders, helping integrate accessible and inclusive practices… Continue reading…

Close-up of a computer keyboard with an illuminated accessibility symbol key.

How ITS Can Help | Digital Accessibility Services

Creating accessible digital content helps ensure everyone can engage with courses, websites, documents, multimedia, and other digital resources. The Digital Accessibility team works with faculty, staff, and campus units to improve the accessibility of digital content while supporting UNCG’s efforts to comply with federal and institutional accessibility requirements. Whether you’re… Continue reading…

Microsoft 365 Outage Update  

ITS continues to monitor an ongoing Microsoft 365 service issue that began on Monday, Aug. 31.   Most affected Microsoft 365 services have recovered. However, some users continue to experience issues with Outlook.  Current issues may include:  Microsoft continues to work on the incident. ITS is monitoring the situation and will… Continue reading…

Business intelligence and data analytics dashboard illustration

How ITS Can Help | Institutional Research and Enterprise Data Management

Whether you’re preparing a report, evaluating a program, reviewing financial or workforce trends, answering an accreditation question, or trying to better understand University data, the Institutional Research and Enterprise Data Management (IREDM) team can help.  IREDM partners with faculty, staff, academic leaders, and administrative units to provide trusted data, reporting,… Continue reading…