Creating accessible digital content helps ensure everyone can engage with courses, websites, documents, multimedia, and other digital resources. The Digital Accessibility team works with faculty, staff, and campus units to improve the accessibility of digital content while supporting UNCG’s efforts to comply with federal and institutional accessibility requirements. Whether you’re… Continue reading…
ITS continues to monitor an ongoing Microsoft 365 service issue that began on Monday, Aug. 31. Most affected Microsoft 365 services have recovered. However, some users continue to experience issues with Outlook. Current issues may include: Microsoft continues to work on the incident. ITS is monitoring the situation and will… Continue reading…
Whether you’re preparing a report, evaluating a program, reviewing financial or workforce trends, answering an accreditation question, or trying to better understand University data, the Institutional Research and Enterprise Data Management (IREDM) team can help. IREDM partners with faculty, staff, academic leaders, and administrative units to provide trusted data, reporting,… Continue reading…
Research depends on more than great ideas. It also requires secure technology, reliable systems, and expert support. The Enterprise Research Infrastructure team partners with faculty, researchers, and staff to provide technology, infrastructure, and enterprise applications that support research at every stage of the research lifecycle. From secure data storage and… Continue reading…
Great learning experiences begin with thoughtful design. Whether you’re designing a new course, refreshing existing content, improving accessibility, or exploring new teaching strategies, the ITS Instructional Design (ID) team can help you create engaging, accessible, and effective learning experiences. Instructional designers partner with faculty at every stage of course and… Continue reading…
ITS will perform scheduled operating system (OS) patching on servers that support Oracle services. Several university services may be unavailable during the maintenance window. Who Is Affected? Faculty, staff, and students who use Oracle-dependent services. What Is Happening? ITS will install scheduled operating system updates on servers that support Oracle… Continue reading…
YuJa Panorama, a new accessibility tool for Canvas, will be available at UNCG beginning Wednesday, Oct. 14, 2026, following fall break. Panorama provides instructors with tools to identify and fix accessibility issues in Canvas course content. It will offer a more robust set of accessibility tools than UDOIT, including built-in… Continue reading…
Technology is always changing and knowing how to make the most of new tools and services isn’t always easy. The ITS Technology Enablement team helps faculty and staff build technology skills, find clear answers, and adapt to new and changing technologies. Through learning opportunities, digital content, and practical technology guidance,… Continue reading…
Sometimes the easiest way to solve a technology problem is to sit down with someone and show them what’s happening. ITS offers face-to-face tech support at two locations on campus. Jackson Library 6-TECH Walk-in Service Center The 6-TECH Walk-In Service Center in Jackson Library, Room 131-C provides in-person support for students,… Continue reading…
ITS will perform scheduled operating system (OS) patching on servers that support Oracle services. Several university services may be unavailable during the maintenance window. Who Is Affected? Faculty, staff, and students who use Oracle-dependent services. What Is Happening? ITS will install scheduled operating system updates on servers that support Oracle… Continue reading…
