UNCG is beginning a phased rollout of a new requirement for all active faculty, staff, and students to maintain their official UNCG-provided email address as their preferred email address in all University systems. Using your official UNCG email address as your preferred email helps ensure that important University communications related… Continue reading…
Beginning Monday, Aug. 10, ITS will make several updates to MyCloud that simplify how Administrative and Academic applications are accessed and improve the desktop environment. These changes do not affect who has access to applications. Instead, they change how some applications are launched. Who Is Affected? All faculty, staff, and… Continue reading…
Who Is Affected? Students, faculty, and staff on campus or remotely connected to campus. What Is Happening? ITS will perform a scheduled transition of its DNS security service to a new solution from the same vendor. Most people should not notice any interruption. However, brief wired or wireless network connectivity… Continue reading…
Who Is Affected? Faculty and staff who use a University-owned Mac computer for work. What Is Happening? ITS is enabling FileVault on University-owned Mac devices. FileVault is Apple’s built-in disk encryption technology that helps protect data stored on a Mac. Similar to BitLocker on Windows computers, FileVault encrypts the contents… Continue reading…
UNCG is launching Data Central, a new resource designed to help faculty and staff find, understand, and use institutional data more effectively across campus. Maintained by Institutional Research and Enterprise Data Management (IREDM), Data Central brings together commonly used reports, dashboards, data systems, data definitions, training resources, and data governance… Continue reading…
Who Is Affected? Faculty, staff, and students who use Oracle-dependent services at UNCG. What Is Happening? UNCG is performing a scheduled Oracle Database Quarterly Release Update (RU) as part of ITS’s standard quarterly patching schedule. During the maintenance window, Oracle-dependent services may be temporarily unavailable or experience interruptions. Affected services… Continue reading…
Who Is Affected? Faculty, staff, and student advisors who use Banner Document Management. What Is Happening? UNCG is upgrading Banner Document Management as part of a scheduled system update. During this maintenance window, Banner Document Management may be temporarily unavailable or experience intermittent access issues. When? Saturday, June 6, 2026,… Continue reading…
Cloudlabs VM Labs are available to support hands-on learning, training, and demonstrations using virtual machines (VMs) delivered through a web browser. Cloudlabs provides ready-to-use environments that allow users to work with real tools and systems without installing software or using physical lab space. Who Benefits? Cloudlabs VM Labs can support… Continue reading…
{Update posted on May 8, 2026, at 6:48 a.m.} Canvas is now operational. Instructure has restored access to Canvas following the earlier service interruption. Users should now be able to access Canvas normally. ITS will continue monitoring the situation and will share additional information if needed. Thank you for your… Continue reading…
Who Is Affected? Faculty, staff, and students who use Canvas at UNCG. What Is Happening? UNCG was recently notified by Canvas vendor Instructure about a cybersecurity incident affecting Canvas systems. According to Instructure, a criminal threat actor gained unauthorized access to certain data associated with customer accounts. At this time, Instructure reports… Continue reading…
