Research depends on more than great ideas. It also requires secure technology, reliable systems, and expert support. The Enterprise Research Infrastructure team partners with faculty, researchers, and staff to provide technology, infrastructure, and enterprise applications that support research at every stage of the research lifecycle. From secure data storage and… Continue reading…
Great learning experiences begin with thoughtful design. Whether you’re designing a new course, refreshing existing content, improving accessibility, or exploring new teaching strategies, the ITS Instructional Design (ID) team can help you create engaging, accessible, and effective learning experiences. Instructional designers partner with faculty at every stage of course and… Continue reading…
ITS will perform scheduled operating system (OS) patching on servers that support Oracle services. Several university services may be unavailable during the maintenance window. Who Is Affected? Faculty, staff, and students who use Oracle-dependent services. What Is Happening? ITS will install scheduled operating system updates on servers that support Oracle… Continue reading…
YuJa Panorama, a new accessibility tool for Canvas, will be available at UNCG beginning Wednesday, Oct. 14, 2026, following fall break. Panorama provides instructors with tools to identify and fix accessibility issues in Canvas course content. It will offer a more robust set of accessibility tools than UDOIT, including built-in… Continue reading…
Technology is always changing and knowing how to make the most of new tools and services isn’t always easy. The ITS Technology Enablement team helps faculty and staff build technology skills, find clear answers, and adapt to new and changing technologies. Through learning opportunities, digital content, and practical technology guidance,… Continue reading…
Sometimes the easiest way to solve a technology problem is to sit down with someone and show them what’s happening. ITS offers face-to-face tech support at two locations on campus. Jackson Library 6-TECH Walk-in Service Center The 6-TECH Walk-In Service Center in Jackson Library, Room 131-C provides in-person support for students,… Continue reading…
ITS will perform scheduled operating system (OS) patching on servers that support Oracle services. Several university services may be unavailable during the maintenance window. Who Is Affected? Faculty, staff, and students who use Oracle-dependent services. What Is Happening? ITS will install scheduled operating system updates on servers that support Oracle… Continue reading…
Qualtrics will retire its URL Proxy service on Friday, Oct. 30, 2026. This is a change being made by Qualtrics, not UNCG Information Technology Services (ITS). After Oct. 30, Qualtrics links containing proxy.qualtrics.com will no longer work. Faculty and staff who use Qualtrics should review their surveys and other places… Continue reading…
Welcome back! Whether you’re returning for another semester or joining UNCG for the first time, Information Technology Services (ITS) is here to help you get connected and stay productive. The beginning of a new semester is an exciting time. Whether you’re teaching a class, preparing for research, supporting your department,… Continue reading…
UNCG has enabled Chrome Browser Profile Management for users who sign in to Google Chrome with their UNCG account. A Chrome browser profile stores bookmarks, saved passwords, browsing history, extensions, and preferences associated with an account. With profile management enabled, Chrome recognizes profiles connected to UNCG accounts and allows ITS… Continue reading…
