Qualtrics logo displayed on a digital screen against a background of binary code.

Qualtrics URL Proxy Service Retirement | Oct. 30, 2026

Qualtrics will retire its URL Proxy service on Friday, Oct. 30, 2026. This is a change being made by Qualtrics, not UNCG Information Technology Services (ITS). After Oct. 30, Qualtrics links containing proxy.qualtrics.com will no longer work. Faculty and staff who use Qualtrics should review their surveys and other places… Continue reading…

Students gather near the Minerva statue on the UNCG campus.

Happy New Semester! | How ITS Can Help

Welcome back! Whether you’re returning for another semester or joining UNCG for the first time, Information Technology Services (ITS) is here to help you get connected and stay productive.  The beginning of a new semester is an exciting time. Whether you’re teaching a class, preparing for research, supporting your department,… Continue reading…

Decorative image of a close-up of the Google Chrome Settings page showing options for autofill, passwords, privacy, and security.

Chrome Browser Profile Management Now Available at UNCG

UNCG has enabled Chrome Browser Profile Management for users who sign in to Google Chrome with their UNCG account. A Chrome browser profile stores bookmarks, saved passwords, browsing history, extensions, and preferences associated with an account. With profile management enabled, Chrome recognizes profiles connected to UNCG accounts and allows ITS… Continue reading…

Oracle Database Quarterly Release Update | Thursday, Aug. 13

Who Is Affected? Faculty, staff, and students who use Oracle-dependent services at UNCG. What Is Happening? UNCG is performing a scheduled Oracle Database Quarterly Release Update (RU) as part of ITS’s standard quarterly patching schedule. During the maintenance window, Oracle-dependent services may be temporarily unavailable or experience interruptions. Affected services… Continue reading…

Example of SpartanCard

Students: Prepare Your SpartanCard for Student Printing

Who Is Affected?  Students who plan to use Student Printing during the Fall 2026 semester.  What Is Happening?  UNCG is introducing a new Student Printing service for Fall 2026. The new printers use your SpartanCard to securely release your print jobs.  Before you print for the first time this semester,… Continue reading…

Canvas logo with campus backdrop

Fall 2026 Canvas Updates for Instructors

As Fall 2026 courses get underway, instructors should be aware of several updates to Canvas and its integrated tools. Changes include new rubric and quiz features, Microsoft Education updates, accessibility tools, and updates to LockDown Browser and Turnitin.   Who Is Affected?  UNCG instructors who use Canvas and its integrated teaching tools.   What’s New in Canvas?  Enhanced… Continue reading…

Illustration of the UNCG campus with a Wi-Fi symbol and the words “UNCG Guest Wi-Fi.”

New Guest Wireless Portal | Monday, Aug. 10, 2026

ITS will launch a new self-service guest wireless portal for UNCG-Wireless on Monday, Aug. 10, 2026. The updated sign-in experience gives campus visitors additional ways to connect to the guest wireless network using email, text message (SMS), or a social login. Who Is Affected? What Is Happening? ITS is upgrading… Continue reading…

Start Strong

AUGUST Tech Training – Start Strong

Featured Webinars Instructional Videos with Clipchamp Clipchamp is a practical tool for turning PowerPoint presentations into polished videos with voiceover. Learn how to record and edit lectures and capture your screen for tutorials. Microsoft Bookings for  Office Hours Make it easier for students or colleagues to connect with you by… Continue reading…

Decorative illustration of the Microsoft OneDrive icon within Microsoft 365.

OneDrive Storage Quota Changing to 1 TB for Faculty and Staff | Tuesday, July 28, 2026 

Overview  Beginning Tuesday, July 28, 2026, ITS will update the Microsoft OneDrive storage quota for faculty and staff to 1 terabyte (TB).  This change is part of the University’s Data Retention Project, which is aligning storage services with long-term data management and retention practices.  Who Is Affected?  Faculty and staff who use UNCG Microsoft OneDrive.  What’s… Continue reading…