UNCG has enabled Chrome Browser Profile Management for users who sign in to Google Chrome with their UNCG account. A Chrome browser profile stores bookmarks, saved passwords, browsing history, extensions, and preferences associated with an account. With profile management enabled, Chrome recognizes profiles connected to UNCG accounts and allows ITS… Continue reading…
UNCG is beginning a phased rollout of a new requirement for all active faculty, staff, and students to maintain their official UNCG-provided email address as their preferred email address in all University systems. Using your official UNCG email address as your preferred email helps ensure that important University communications related… Continue reading…
Who Is Affected? Faculty, staff, and students who use Canvas at UNCG. What Is Happening? UNCG was recently notified by Canvas vendor Instructure about a cybersecurity incident affecting Canvas systems. According to Instructure, a criminal threat actor gained unauthorized access to certain data associated with customer accounts. At this time, Instructure reports… Continue reading…
Who Is Affected? Faculty and staff using UNCG-managed Windows 11 computers. What Is Happening? Starting Wednesday, Feb. 25, 2026, ITS will deploy the Windows 11 24H2 Feature Update to all faculty and staff computers. This update is part of ITS’s ongoing effort to keep university computers secure, patched, and up… Continue reading…
Who Is Affected? Students, faculty, and staff in the buildings listed below. What Is Happening? ITS will perform scheduled network maintenance. During this time, wired and wireless network connectivity may be temporarily unavailable or intermittent in the affected buildings. When? Thursday, Feb. 26, 2026 from 5 a.m. to 7:30 a.m…. Continue reading…
Overview In late Spring, UNCG will retire the Secure Desktop, a virtual desktop previously used to access systems that contain Level 3 (L3) and Level 4 (L4) data as defined by the University’s Data Classification Policy. Applications currently accessed through Secure Desktop, including Banner, UC4, and other secure systems, will transition to new MyCloud solutions. This change will improve the user experience while maintaining the same… Continue reading…
Beginning Monday, Mar. 2, access to internal Power BI dashboards created by Institutional Research and Enterprise Data Management (IREDM) that require login will require completion of both FERPA Training and ITS Security Awareness Training. This change helps ensure that institutional data is handled responsibly, securely, and in compliance with university… Continue reading…
Update 10/14/25 Microsoft officially ended support for Windows 10 on Tuesday, Oct. 14, 2025. UNCG computers still running Windows 10 will now display a new pop-up alert indicating that the operating system is no longer supported. These alerts are intended to remind users that their device must be upgraded to… Continue reading…
