Teaching and learning at UNCG rely on a growing number of digital tools and platforms.
The ITS Learning Platforms team supports the technologies used for teaching, learning, training, and non-credit programs across the University. The team manages and supports platforms such as Canvas, Canvas Catalog, Adobe Creative Cloud, Turnitin, and YuJa Panorama, while helping faculty, staff, and students use these tools effectively.
How Can Learning Platforms Help You?
Whether you’re having trouble with a course, need help using a learning technology, or are planning something new, Learning Platforms can help with:
- Canvas and other learning platforms, including access, enrollments, course materials, and platform functionality
- Adobe Creative Cloud and software licensing
- Third-party Canvas integrations and other tools that connect with Canvas
- Technical troubleshooting when a learning platform isn’t working as expected
- Training and consultation on Canvas, Studio, Adobe Creative Cloud, Microsoft Teams, and related tools
- Platform configuration and support for new learning initiatives and technology needs
Behind the scenes, the team also manages accounts, licenses, permissions, security, reporting, analytics, and vendor relationships to help keep UNCG’s learning platforms secure, reliable, accessible, and ready to use.
Request Assistance
There are several ways to connect with Learning Platforms when you need help:
- Looking to build your skills? Visit the UNCG Workshops calendar and search for topics such as Canvas, Adobe, or other learning technologies.
- Have a question or want to talk through an issue? Join Open Office Hours every Tuesday from 10 a.m. – noon. No appointment is required.
- Need help with instructional technology? Submit an Instructional Support Request.
- Having a technical problem? Submit a ticket through 6-TECH.
Need Help?
Find answers online or contact 6-TECH:
- Search for tech solutions: 6tech.uncg.edu
- Phone: (336) 256-TECH (8324)
- Email: 6-TECH@uncg.edu
- Submit a ticket: 6-TECH Online Portal
