Posted on August 21, 2026

ITS will perform scheduled operating system (OS) patching on servers that support Oracle services. Several university services may be unavailable during the maintenance window.

Who Is Affected?

Faculty, staff, and students who use Oracle-dependent services.

What Is Happening?

ITS will install scheduled operating system updates on servers that support Oracle databases.

The following services will be affected during the maintenance window:

  • Faculty and Student Services Self-Service
  • Self-Service Banner (UNCGenie)
  • DegreeWorks
  • Student Accounts credit card payments
  • UNCG Account Provisioning
  • AIMS Administrative Services
  • Banner Admin Pages
  • Banner Workflow
  • WebFOCUS reporting from Banner and ODS Degree Works
  • ODS
  • Grouper
  • Power BI connections to Oracle

When?

Thursday, Aug. 27, 2026, 5:30 – 7:30 a.m.

Why?

ITS follows a standard quarterly patching schedule to keep hosted Oracle database servers secure and up to date.

Do I Need to Do Anything?

No action is required. If you use one of the affected services, plan for possible interruptions during the maintenance window.

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