Information Technology Services

What We Offer - The ITS Mission/Vision

ITS Mission - Information Technology Services (ITS) is UNCG’s central technology organization, providing computing, communications, and data services. ITS is responsible for planning and management of the transmission and utilization of data, voice, and video, in support of the university’s academic and administrative goals. ITS promotes best practices, efficient procurement, and overall cost-effectiveness in the use of IT resources across the entire University.

ITS Vision - ITS collaborates with partners on and off campus to deliver secure, easily accessible technology services when and where they’re needed, 24 hours a day, 7 days a week. UNCG's technology-enabled learning, research, and innovation connects 20,000+ students, faculty, and staff to each other and to the Piedmont Triad, the State, and the world. Our staff members continually monitor, assess, and adjust our services in pursuit of excellence.


 

Spotlight

Technology Support Center (TSC)

Technology Support Center The Technology Support Center is located in Forney 101. This facility serves as a repair center for student laptops purchased through the University’s student laptop program. In addition, the center offers wireless consultation services to all UNCG students, faculty, and staff.

Factbook

There are 2380 courses available in Blackboard.

The typical daily peak wireless usage is approx. 5500 users.

High speed wireless access is available in every residence hall room and common area.

High speed wireless access is available on approx. 90% of the campus including all classrooms, outdoor common areas and bus stops.

There are currently 10 open-access computer labs located on campus, containing more than 380 computers.

The SuperLab, located in Jackson Library, contains approx. 120 computers and is open Sun-Thu until 3 AM.