Sometimes the easiest way to solve a technology problem is to sit down with someone and show them what’s happening.
ITS offers face-to-face tech support at two locations on campus.
Jackson Library 6-TECH Walk-in Service Center
The 6-TECH Walk-In Service Center in Jackson Library, Room 131-C provides in-person support for students, faculty, and staff with personal laptops and mobile devices.
Support includes help connecting to Wi-Fi, basic troubleshooting, device support, some laptop repairs and loaners.
Hours:
- Onsite hardware repair: Monday through Friday, 8 a.m. – 5 p.m.
- Limited support: Monday through Thursday, 5 – 10 p.m., and Friday, 5 – 7 p.m.
See Walk-in Tech Support Detail for details about available services, repairs, and loaner devices.
McNutt Walk-In Service Center
Faculty and staff can visit the Walk-In Service Center in the McNutt Building for in-person assistance with UNCG-owned computers and personal or UNCG-owned mobile devices.
The McNutt location provides face-to-face technology support Monday through Friday, 8 a.m. – 5 p.m.
See Walk-in Tech Support Detail for details.
Which Location Should I Visit?
- Jackson Library: Students, faculty, and staff who need assistance with personal computers and mobile devices
- McNutt Building: Faculty and staff who need assistance with UNCG-owned computers or supported services on mobile devices
Not sure which location is right for you? Contact 6-TECH, and the team can help point you in the right direction.
Need Help?
Find answers online or contact 6-TECH:
- Search for tech solutions: 6tech.uncg.edu
- Phone: (336) 256-TECH (8324)
- Email: 6-TECH@uncg.edu
- Submit a ticket: 6-TECH Online Portal
